Heathfield Residential Home

We found the following examples of good practice Staff were observed wearing the correct PPE and complying with infection prevention and control (IPC) arrangements.

IPC training had been provided to the staff team. Staff also told us they were regularly updated with COVID- 19 guidance and best practice that needed to be followed.

All staff were engaged in routine COVID-19 testing regimes. This enabled the provider to detect and manage any positive cases in a timely manner.

The home was clean, hygienic and well-maintained; we were provided with regular cleaning and enhanced cleaning schedules and routine IPC audits were also being completed.

All staff, visitors and relatives were required to show a negative COVID-19 test result before entering the home, this helped to mitigate and reduce the risk of transmission.

The provider ensured that safe visiting arrangements were in place; there were no unnecessary restrictions placed on the home and adaptations had been made to help people maintain contact with their loved ones. For instance, garden and pod visits.

The provider ensured that they were compliant with COVID-19 vaccination requirements that came into effect on 11 November 2021.

Further information is in the detailed findings below.

The five questions we ask about services and what we found