Lotus House
- Care home
- 7 beds
- No nursing
- Registered since 2011
- Central Bedford, Bedford, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
5 months
since the latest rating was published.
49 of 69
rated care homes in Bedford are rated Good, like this one.
Lotus House: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Lansglade House Good, less than 0.1 miles away
- G Lansdowne Road Good, less than 0.1 miles away
- G Dial House Nursing and Residential Home Good, less than 0.1 miles away
- G Henrietta House Good, less than 0.1 miles away
- G The Mallards Good, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 May 2026 (assessment visit 8 January 2026). Quoted under the Open Government Licence.
Date of assessment 24 February 2026 to 23 March 2026. Lotus House is a care home. This is a specialist service that is used by autistic people or people with a learning disability. There were 7 people living at the service at the time of our assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We assessed the service against 'Right support, right care, right culture' guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People were empowered to make decisions about their support and control their own lives.
People were supported to develop important life skills and grow their independence and achieve their goals.
People kept in touch with and met up with people who were important to them.
Staff understood what mattered to people and how to support them to live the life they want.
People were provided with information in a way they could understand.
People contributed to their individual care plans which reflected health and social needs. Risks to people were well understood by staff, with assessments in place focusing on how the service would support people safely whilst encouraging them to take positive risks.
There were enough experienced staff to support people, who were recruited safely and had the training to meet people’s needs. Staff felt supported by management and worked well as a team.
When an incident occurred, the appropriate action was taken to ensure risks were mitigated and any concerns were shared with the appropriate services and people.
However, the provider did not always have effective governance systems in place to monitor and improve the quality of the service. The service did not sufficiently record how they supported people when they were distressed or anxious. This was pointed out to the management team who took immediate action to address this.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Well-led was rated Requires improvement on 11 May 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Gulehenna Malik
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 24 April 2019. Latest assessment published 11 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mentaur Limited
- Ownership type
- Organisation
- Companies House number
- 02239409 (opens Companies House)
Mentaur Limited runs 10 services in England, 3 of them in the East of England. 8 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Mentaur Limited
- G Burghley Good. Care home, North Northamptonshire, East Midlands
- G Herons Lodge Good. Care home, Leicestershire, East Midlands
- G Holly Tree Lodge Good. Care home, Bedford
- G Lavanda Villa Good. Care home, Bedford
Getting help from Bedford Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bedford Borough Council
- Ask for a care needs assessment
- Phone: 01234 276168, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Bedford Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Lotus House provide nursing care?
- No. The Care Quality Commission lists Lotus House as a care home without nursing.
- How many beds does Lotus House have?
- The Care Quality Commission's register lists 7 beds at Lotus House.
- When was Lotus House last inspected?
- The Care Quality Commission's latest rating for Lotus House was published on 11 May 2026.
- Who runs Lotus House?
- Lotus House is run by Mentaur Limited. It runs 10 services in England, 3 of them in the East of England.
- What is Lotus House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2026.
Contact
- Phone
- 01604 717249
- Address
- 34 Lansdowne Road, Bedford, MK40 2BU Map (opens Google Maps)
Compare nearby
- G Lansglade House Good, less than 0.1 miles away
- G Lansdowne Road Good, less than 0.1 miles away
- G Dial House Nursing and Residential Home Good, less than 0.1 miles away
- G Henrietta House Good, less than 0.1 miles away
- G The Mallards Good, less than 0.1 miles away