Hawthorn House
Care home, Haringey, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Hawthorn House: inspection record
Rated Good in October 2019.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2017. Rated Good in 2017 and October 2019.
It has been rated Good at every inspection since 2017. The latest rating was published about 7 years ago.
How it compares locally
- One of 21 Good care homes in Haringey, out of 24 with a rating.
- Smaller than 8 in 10 care homes in Haringey.
About the service
From the Care Quality Commission's inspection report published 23 October 2019. Quoted under the Open Government Licence.
Hawthorn House is a residential care home providing accommodation with personal care to five people with mental health needs aged 60 and over in one adapted building. At the time of the inspection there were five people using the service.
What inspectors found
Safety checks were carried out to ensure the building was safe and suitable for people who used the service. We have made a recommendation related to legionella testing. People were protected from the risk of abuse because staff knew how to identify and report any concerns. Risks to people were assessed and managed to reduce the risk of avoidable harm. People were supported to take their medicines safely. There were enough staff available to meet people's needs. Care staff were recruited safely. Records showed pre-employment checks had been carried out to make sure new care staff were of good character to care for people.
Processes were in place to report, monitor and learn from accidents and incidents. Guidelines were in place for care staff on reporting incidents and accidents and staff were clear about their role in reporting these.
Read the full summary
People were protected from the risk of infections because staff followed good infection control practices; policies and procedures supported this.
Medicines were being managed safely at the home. Care staff had received medicines training, so they were competent to administer medicines.
People were supported by staff who received regular training and support to effectively carry out their role.
People's nutritional and hydration needs were met. They told us they were given food and drink of their choice.
People's health needs were met because the service worked closely with other health care professionals.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were looked after by staff who respected their privacy and dignity. We noted that confidential information about people were kept securely in a locked cupboard accessed by staff.
People were supported by staff who understood their needs and how they wanted to be supported.
People knew how to make a complaint. People and relatives were aware of the complaints procedure. Quality assurance process were in place to develop/improve the service.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 15 Linley Road, Tottenham, London, N17 6RP |
|---|---|
| Neighbourhood | Tottenham, Haringey |
| Phone | 020 8801 7192 |
| Website | www.conniferscare.co.uk |
| Registered manager | Sanjeev Soobdhan |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 23 October 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Connifers Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04914850 (opens Companies House) |
Connifers Care Limited runs 10 services in London. 10 are rated Good or Outstanding.
Other services run by Connifers Care Limited
- G Cedar House Care home, EnfieldGood
- G Ebony House Care home, Waltham ForestGood
- G Elm House Care home, EnfieldGood
- G Hazel House Care home, EnfieldGood
- G Maple House Care home, EnfieldGood
- G Oak House Care home, EnfieldGood
Nearest alternatives
- G Ashley House Care Home Care home, 0.1 miles awayGood
- G DRS Care Home Care home, 0.2 miles awayGood
- G Number Residential Care Home Care home, 0.2 miles awayGood
- RI Nationwide Supporting Accommodation Care home, 0.5 miles awayRequires improvement
- G DRS Annexe Care Home Care home, 0.5 miles awayGood
Getting help from London Borough of Haringey
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Haringey
- Ask for a care needs assessment
- Phone: 020 8489 1400, choose option 1
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Haringey
Checked on the council's website, November 2026.
Common questions
- Does Hawthorn House provide nursing care?
- No. The Care Quality Commission lists Hawthorn House as a care home without nursing.
- How many beds does Hawthorn House have?
- The Care Quality Commission's register lists 5 beds at Hawthorn House.
- When was Hawthorn House last inspected?
- The Care Quality Commission's latest rating for Hawthorn House was published on 23 October 2019.
- Who runs Hawthorn House?
- Hawthorn House is run by Connifers Care Limited. It runs 10 services in London.
- What is Hawthorn House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 October 2019.