Redwood House
- Care home
- 7 beds
- No nursing
- Registered since 2011
- Central Bedfordshire, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2016, most recently Requires improvement in August 2024.
2 years
since the latest rating was published.
15 of 57
rated care homes in Central Bedfordshire are rated Requires improvement, like this one.
Redwood House: inspection record
Rated Requires improvement in August 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Franklin Avenue (Good, 0.2 miles away) and Taymer Nursing Home (Good, 2.4 miles away).
Nearest care homes:
- G Franklin Avenue Good, 0.2 miles away
- G Taymer Nursing Home Good, 2.4 miles away
- G Mulberry House Good, 3.3 miles away
- RI Widecombe Nursing Home Requires improvement, 3.4 miles away
- O Little Bramingham Farm Residential Care Home Outstanding, 3.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 August 2024 (assessment visit 13 May 2024). Quoted under the Open Government Licence.
We carried out this assessment from 4 June to 19 June 2024 and visited the site on 4 June, 10 June, and 13 June 2024. We looked at all quality statements from the safe, caring, and well-led key questions. We found areas of concern and good practice. The scores for the effective and responsive areas are based on the key question ratings from previous inspections. Our overall rating of this service remains requires improvement.
- Safe No rating
- Caring No rating
- Well-led No rating
Read the rest of CQC's summary
We found 3 breaches of legal regulations in relation to safe care, person-centred care, and governance arrangements.
The provider did not always assess or mitigate risks to people’s health and safety. The environment was not always safe or in a good state of repair. People’s care plans were not always person-centred. The provider did not always oversee the service effectively to monitor quality and safety.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representation and/ or appeals have been concluded.
However, staff received safeguarding training and knew how to report abuse. Staff felt supported and regular team meetings took place. The provider worked with external health professionals in relation to people’s care needs. Staff supported people kindly.
-
Safe
No rating
We identified 2 breaches of the legal regulations. Risks to people’s health, safety, and well-being were not always well managed, and people did not always receive their medicines safely. Some areas of the home were not safe and well maintained. However, staff felt supported, and team meetings took place. The provider worked with external professionals appropriately. Staff had received safeguarding training and knew how to report abuse. People told us they felt safe. There were effective systems to manage complaints.
-
Caring
No rating
We identified 1 breach of the legal regulations. People’s care plans were not always reflective of their needs and preferences. However, their independence was promoted. People’s experiences of being involved in activities was positive overall. People were able to maintain relationships and receive visitors without restriction. Staff told us they felt supported.
-
Well-led
No rating
We identified 1 breach of the legal regulations. There were continued shortfalls in the provider meeting regulatory compliance and we were not assured by the provider's governance arrangements relating to documentation and maintaining a safe and homely living environment. However, staff and managers had positive relationships.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 August 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 2 August 2024. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 2 August 2024. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Stephen Koranteng
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 8 March 2022. Latest assessment published 2 August 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Complete Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 03092317 (opens Companies House)
Complete Care Services Limited runs 3 services, all in the East of England. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Complete Care Services Limited
- G Jasmine House Good. Care home, Hertfordshire
- G Mulberry House Good. Care home, Luton
Getting help from Central Bedfordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Central Bedfordshire Council
- Ask for a care needs assessment
- Phone: 0300 300 8000
- Contact adult social care online
- Support for carers
- Paying for care: Central Bedfordshire Council
Checked on the council's website, November 2026.
Common questions
- Does Redwood House provide nursing care?
- No. The Care Quality Commission lists Redwood House as a care home without nursing.
- How many beds does Redwood House have?
- The Care Quality Commission's register lists 7 beds at Redwood House.
- When was Redwood House last inspected?
- The Care Quality Commission's latest rating for Redwood House was published on 2 August 2024.
- Who runs Redwood House?
- Redwood House is run by Complete Care Services Limited. It runs 3 services, all in the East of England.
- What is Redwood House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 August 2024.
Contact
- Phone
- 01582 881325
- Address
- 54 Sharpenhoe Road, Barton-le-Clay, Bedford, MK45 4SD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Franklin Avenue (Good, 0.2 miles away) and Taymer Nursing Home (Good, 2.4 miles away).
Nearest care homes:
- G Franklin Avenue Good, 0.2 miles away
- G Taymer Nursing Home Good, 2.4 miles away
- G Mulberry House Good, 3.3 miles away
- RI Widecombe Nursing Home Requires improvement, 3.4 miles away
- O Little Bramingham Farm Residential Care Home Outstanding, 3.4 miles away