Westminster House

Westminster House provides all single bedrooms, suitable communal areas and access to a rear patio and garden.

We found the following examples of good practice

There were procedures in place to support safe visiting by family members or professionals. Staff undertook screening of all visitors. Rapid response lateral flow tests (LFT) were undertaken for visitors before they entered the home. Visitors were provided with Personal Protective Equipment (PPE) and guided to its safe use.

People and staff were regularly tested for COVID-19. Staff had LFT testing three times a week as well as standard Polymerase Chain Reaction (PCR) tests weekly. The registered manager understood the actions they needed to take should any tests return a positive result.

The service had a good supply of PPE to meet current and future demand. Staff were using this correctly and in accordance with current guidance and disposal was safe at the time of this inspection.

The registered manager was aware of actions they should take should a person return from a hospital admission. The home had space for people to socially distance whilst in communal areas. All bedrooms in use were for single occupancy.

The home was kept clean. Staff kept records of their cleaning schedules, which included a rolling programme of continuously cleaning high touch surfaces, such as light switches, grab rails and door handles.

The five questions we ask about services and what we found