Springfield Lodge Care Home
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2010
- Sherburn House, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Inadequate to Good.
5 months
since the latest rating was published.
117 of 136
rated care homes in County Durham are rated Good, like this one.
Springfield Lodge Care Home: inspection record
Rated Good in May 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Pavillion Residential and Nursing Home Good, 1.8 miles away
- G S E L F Limited - 14 Park View Good, 1.9 miles away
- G S E L F Limited - 15 Park View Good, 1.9 miles away
- G SELF Limited - 16 Park View Good, 1.9 miles away
- G Dairy Lane Care Centre Good, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 May 2026 (assessment visit 2 March 2026). Quoted under the Open Government Licence.
Date of Assessment: 10 March to 1 April 2026. We visited the service on 10 and 16 March The assessment was completed due to the time since the last inspection and the rating awarded. Springfield Lodge Care Home provides accommodation and personal care for up to 40 older people, including people living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service was last inspected in January 2025 where the provider was in breach of the legal regulation in relation to governance and medicines. A number of improvements were found in this assessment, and the provider was no longer in breach of these regulations.
During the inspection we observed a warm, settled environment where people were supported by staff who knew them well. The atmosphere was relaxed and inclusive, with people spending time together, taking part in activities and being offered refreshments. One person told us, “I am safe and they look after you well.”
People’s experiences of care were generally positive and many described staff as kind, responsive and caring. We observed lots of caring interactions between staff and people and relatives. Staff were quick to respond when people needed support.
The provider had systems in place to support safe and effective care. Where minor environmental and safety risks were identified during the inspection, these were acted on promptly. The medicines management had improved. However, further improvements were needed in relation to as and when required medicines and covert administration. The management team took immediate action to addressed this during this inspection.
Staffing levels were described as stable, and recruitment checks were in place. Oversight of training, supervision and appraisal required further strengthening.
A new leadership team were in place, and they were more visible in the service. Staff and relatives spoke positively about the impact of new management, with improved morale and provided clearer direction. One staff member told us, “I now feel happy coming to work.” Governance systems were developing and there was a clear commitment to learning and improvement.
This service has been in Special Measures since 18 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Rachel Cullen
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 5 January 2023. Latest assessment published 14 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ascot Care North East Limited
- Ownership type
- Organisation
- Companies House number
- 06859658 (opens Companies House)
Ascot Care North East Limited runs 2 services, all in the North East. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Ascot Care North East Limited
- RI The Gardens Care Home Requires improvement. Care home with nursing, Darlington
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Springfield Lodge Care Home provide nursing care?
- No. The Care Quality Commission lists Springfield Lodge Care Home as a care home without nursing.
- How many beds does Springfield Lodge Care Home have?
- The Care Quality Commission's register lists 40 beds at Springfield Lodge Care Home.
- When was Springfield Lodge Care Home last inspected?
- The Care Quality Commission's latest rating for Springfield Lodge Care Home was published on 14 May 2026.
- Who runs Springfield Lodge Care Home?
- Springfield Lodge Care Home is run by Ascot Care North East Limited. It runs 2 services, all in the North East.
- What is Springfield Lodge Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 May 2026.
Contact
- Phone
- 0191 584 2805
- Address
- North Street, West Rainton, DH4 6NU Map (opens Google Maps)
Compare nearby
- G Pavillion Residential and Nursing Home Good, 1.8 miles away
- G S E L F Limited - 14 Park View Good, 1.9 miles away
- G S E L F Limited - 15 Park View Good, 1.9 miles away
- G SELF Limited - 16 Park View Good, 1.9 miles away
- G Dairy Lane Care Centre Good, 2 miles away