Neat Marsh House
- Care home
- 4 beds
- No nursing
- Registered since 2010
- East Riding of Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
84 of 122
rated care homes in East Riding of Yorkshire are rated Good, like this one.
Neat Marsh House: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Oak Tree House Residential Care Home Good, 1.3 miles away
- G Bethia Cottage Good, 1.3 miles away
- O Garfield Grange Outstanding, 1.3 miles away
- G Landau Lodge Good, 1.4 miles away
- RI Wasdale Court Requires improvement, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 19 November 2019. Quoted under the Open Government Licence.
Neat Marsh House is a residential care home providing personal care to four people with learning disability and/or autistic spectrum disorder. At the time of our inspection there were four people using the service. One adapted building has been designed to house four separate flats, each with lounge, bedroom, bathroom and kitchen. A communal lounge and laundry are also available to people that use the service.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
People were protected from harm and risk, as safeguarding and risk management systems were followed. Staff recruitment, staffing numbers, management of medicines and infection control were based on robust practice and systems that also meant people were safe.
Read the rest of CQC's summary
People's needs were effectively assessed including around health, nutrition and mobility and staff had the training and supervision needed to meet them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by caring, understanding and compassionate staff, who respected people's privacy, dignity, independence and diversity. This was achieved using person-centred support and positive behaviour support.
The service applied the principals and values of Registering the Right support and other best practice guidance. These principles ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Staff had the experience and skills to meet people's end of life needs, address complaints and communicate with people in their preferred way. The service was led by a registered manager who understood the responsibilities of their registration, quality monitoring and satisfaction systems. They fostered a positive and collaborative culture.
For more details, please see the full report which is on the Care Quality Commission website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Donna Thompson
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 19 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Avocet Trust
- Ownership type
- Organisation
- Companies House number
- 02647631 (opens Companies House)
- Charity number
- 1004537
Avocet Trust runs 12 services, all in Yorkshire and the Humber. 9 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Avocet Trust
- G 35 Priory Grove Good. Care home, Hull
- G Avocet Trust - 20-22 Middlesex Road Good. Care home, Hull
- G Avocet Trust - 21 Potterill Lane Good. Care home, Hull
- G Avocet Trust - 281-287 St George's Road Good. Care home, Hull
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Neat Marsh House provide nursing care?
- No. The Care Quality Commission lists Neat Marsh House as a care home without nursing.
- How many beds does Neat Marsh House have?
- The Care Quality Commission's register lists 4 beds at Neat Marsh House.
- When was Neat Marsh House last inspected?
- The Care Quality Commission's latest rating for Neat Marsh House was published on 19 November 2019.
- Who runs Neat Marsh House?
- Neat Marsh House is run by Avocet Trust. It runs 12 services, all in Yorkshire and the Humber.
- What is Neat Marsh House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2019.
Contact
- Phone
- 01482 329226
- Address
- Neat Marsh Road, Preston, Hull, HU12 8TP Map (opens Google Maps)
Compare nearby
- G Oak Tree House Residential Care Home Good, 1.3 miles away
- G Bethia Cottage Good, 1.3 miles away
- O Garfield Grange Outstanding, 1.3 miles away
- G Landau Lodge Good, 1.4 miles away
- RI Wasdale Court Requires improvement, 1.4 miles away