The Martins
- Care home
- 42 beds
- No nursing
- Dementia care
- Registered since 2010
- Bury St Edmunds, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Outstanding to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
The Martins: inspection record
Rated Good in October 2022, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cathedral View Good, 0.1 miles away
- – Davers Court Not yet rated, 0.3 miles away
- G Manson House Good, 0.3 miles away
- RI North Court Care Home Requires improvement, 0.3 miles away
- – Abbeygate Manor Not yet rated, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 13 October 2022. Quoted under the Open Government Licence.
The Martins is a residential care home providing accommodation, and personal care for up to 42 people across two floors consisting of four units. The service also provides specialist care to people living with dementia. At the time of our inspection there were 37 people using the service.
What inspectors found
The management team conducted a variety of audits to assess the quality and safety of care provided. Managers and staff demonstrated a positive culture which was person-centred. The management team investigated incidents fully, and actions were identified to make improvements.
Read the rest of CQC's summary
Managers and staff were clear about their roles; however, further work was needed to ensure the Care Quality Commission [CQC] was notified of significant events within timescales as required.
People, their relatives and staff were involved and engaged in the service. The provider had systems in place to monitor and review the service. The provider was working with health and social care professionals to meet people's health, welfare and social needs.
There were sufficient staff available to meet people's needs at the time of our inspection. Staff were safely recruited and checks were made on their suitability.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Relatives spoke positively about the caring culture of the service and said their loved ones were safe and well supported. They also told us the service was managed well, communication was good and their opinions were sought in the planning and review of people's care and treatment.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Melanie Mcgarr
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 13 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Methodist HomesBrand: Methodist Homes
- Ownership type
- Organisation
- Companies House number
- 04043124 (opens Companies House)
- Charity number
- 1083995
Methodist Homes runs 93 services in England, 12 of them in the East of England. 83 are rated Good or Outstanding and 10 are rated Requires improvement or Inadequate.
Other services run by Methodist Homes
- O Briar Hill House Outstanding. Care home with nursing, Staffordshire, West Midlands
- O Horfield Lodge Outstanding. Care home with nursing, Bristol, South West
- O Mapplewell Manor Outstanding. Care home, Barnsley, Yorkshire and the Humber
- O Queens Court Outstanding. Care home, Cambridgeshire
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Martins provide nursing care?
- No. The Care Quality Commission lists The Martins as a care home without nursing.
- How many beds does The Martins have?
- The Care Quality Commission's register lists 42 beds at The Martins.
- When was The Martins last inspected?
- The Care Quality Commission's latest rating for The Martins was published on 13 October 2022.
- Who runs The Martins?
- The Martins is run by Methodist Homes. It runs 93 services in England, 12 of them in the East of England.
- What is The Martins's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 October 2022.
Contact
- Phone
- 01284 753467
- Address
- Vinefields, Bury St Edmunds, IP33 1YA Map (opens Google Maps)
Compare nearby
- G Cathedral View Good, 0.1 miles away
- – Davers Court Not yet rated, 0.3 miles away
- G Manson House Good, 0.3 miles away
- RI North Court Care Home Requires improvement, 0.3 miles away
- – Abbeygate Manor Not yet rated, 0.6 miles away