Queens Court
- Care home
- 55 beds
- No nursing
- Dementia care
- Registered since 2010
- Cambridgeshire, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
9 of 121
rated care homes in Cambridgeshire are rated Outstanding, like this one.
Queens Court: inspection record
Rated Outstanding in January 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Eden View Good, 0.3 miles away
- – Hilton Park - Oaklands Not yet rated, 0.4 miles away
- G Hilton Park Care Centre Good, 0.4 miles away
- G Home Close Good, 3.1 miles away
- G Hatley Court Good, 4.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 23 February 2021. Quoted under the Open Government Licence.
Queens Court is a 'care home'. Queens Court is registered to provide personal care and accommodation for up to 55 people. At the time of the inspection there were 52 people living in the service.
Read the rest of CQC's summary
We found the following examples of good practice.
The service was only receiving essential visitors at the time of our inspection. Any person entering the building undertook a rapid flow test (RFT), which gives a COVID-19 test result within 30 minutes. Visitors also had their temperature taken, completed a health questionnaire and wore full personal protective equipment (PPE).
People who had been confirmed as being COVID-19 positive were supported by staff in full PPE. This is called barrier nursing. This is to protect both staff and people living in the service from spreading infection. All staff had received training in the correct use of PPE, and how to take it off and put it on safely.
The manager told us that they had changed systems within the service to reduce the risk of spread of infection. For example, staff did not mix between flats.
People were supported to have regular contact with their families and friends via window visits, video calling and telephone calls.
Whole home testing was carried out on both people and staff.
Cleaning of the home, including frequently touched surfaces, had increased to reduce the risk of transmission of infection. There were ample supplies of PPE and disposable cleaning equipment to reduce the spread of infection.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nicola Phillips
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 23 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Methodist HomesBrand: Methodist Homes
- Ownership type
- Organisation
- Companies House number
- 04043124 (opens Companies House)
- Charity number
- 1083995
Methodist Homes runs 93 services in England, 12 of them in the East of England. 83 are rated Good or Outstanding and 10 are rated Requires improvement or Inadequate.
Other services run by Methodist Homes
- O Briar Hill House Outstanding. Care home with nursing, Staffordshire, West Midlands
- O Horfield Lodge Outstanding. Care home with nursing, Bristol, South West
- O Mapplewell Manor Outstanding. Care home, Barnsley, Yorkshire and the Humber
- O Starr Hills Outstanding. Care home, Lancashire, North West
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Queens Court provide nursing care?
- No. The Care Quality Commission lists Queens Court as a care home without nursing.
- How many beds does Queens Court have?
- The Care Quality Commission's register lists 55 beds at Queens Court.
- When was Queens Court last inspected?
- The Care Quality Commission's latest rating for Queens Court was published on 31 January 2020.
- Who runs Queens Court?
- Queens Court is run by Methodist Homes. It runs 93 services in England, 12 of them in the East of England.
- What is Queens Court's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 31 January 2020.
Contact
- Phone
- 01223 811905
- Address
- 2 Downing Close, Bottisham, Cambridge, CB25 9DD Map (opens Google Maps)
Compare nearby
- G Eden View Good, 0.3 miles away
- – Hilton Park - Oaklands Not yet rated, 0.4 miles away
- G Hilton Park Care Centre Good, 0.4 miles away
- G Home Close Good, 3.1 miles away
- G Hatley Court Good, 4.1 miles away