Alpine Lodge RCH Limited
- Care home
- 20 beds
- No nursing
- Registered since 2011
- Torquay, Torbay, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
53 of 69
rated care homes in Torbay are rated Good, like this one.
Alpine Lodge RCH Limited: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Greycliffe Manor Good, 0.1 miles away
- RI Notts Hill House Requires improvement, 0.1 miles away
- RI Riviera Court Requires improvement, 0.2 miles away
- G Warberries Nursing Home Good, 0.3 miles away
- G Castle Road Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 7 December 2022. Quoted under the Open Government Licence.
Alpine Lodge RCH Limited is a care home, which provides accommodation and personal care, rehabilitation and support to adults with mental health needs. At the time of the inspection 14 people lived in the service. The service can support up to 20 people. The service is over four floors, with access to the upper floors via stairs. Each person has a single bedroom with shared bathroom facilities. There is a garden and shared patio area.
What inspectors found
People who lived in the service told us they were happy and safe. One person said; "I've got friends here, get on with everyone" and another said; "This is the best one (home) I've been to. The staff, the food, the décor, it's comfy." People looked relaxed, happy and comfortable with staff supporting them. Staff were caring and spent time chatting with people as they moved around the service.
Read the rest of CQC's summary
The environment was safe and there was equipment available to support staff in providing safe care and support. Health and safety checks of the environment and equipment were in place. Medicines were ordered, stored and disposed of safely. People were supported to access healthcare services, staff recognised changes in people's health, and sought professional advice appropriately. Records were accessible and up to date.
Staff received appropriate training and support to enable them to carry out their role safely, including fire safety and mental health training. Staff were recruited safely in sufficient numbers to ensure people's needs were met. There was time for people to have social interaction and go out into the community. Staff knew how to keep people safe from harm.
Cleaning and infection control procedures had been updated in line with COVID-19 guidance to help protect people, visitors and staff from the risk of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Records of people's care were individualised and reflected each person's needs and preferences. Risks were identified, and staff had guidance to help them support people to reduce the risk of avoidable harm. People's communication needs were identified, and where they wanted, people had end of life wishes explored and recorded.
People and staff told us the registered manager made themselves available and assisted them daily. They went onto say how they were approachable and listened when any concerns or ideas were raised. One person said; "(Named the registered manager) is marvellous, everyone loves her, she's got a way with
people. Been here years. If there's any problem she will sort it out."
People and their families were provided with information about how to make a complaint and details of the complaint's procedure were displayed at the service.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Katrina Nicol
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 7 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alpine Lodge RCH Limited
- Ownership type
- Organisation
- Companies House number
- 02929743 (opens Companies House)
Getting help from Torbay Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Torbay Council
- Ask for a care needs assessment
- Phone: 01803 219700
- Support for carers
- Paying for care: Torbay Council
Checked on the council's website, November 2026.
Common questions
- Does Alpine Lodge RCH Limited provide nursing care?
- No. The Care Quality Commission lists Alpine Lodge RCH Limited as a care home without nursing.
- How many beds does Alpine Lodge RCH Limited have?
- The Care Quality Commission's register lists 20 beds at Alpine Lodge RCH Limited.
- When was Alpine Lodge RCH Limited last inspected?
- The Care Quality Commission's latest rating for Alpine Lodge RCH Limited was published on 7 December 2022.
- Who runs Alpine Lodge RCH Limited?
- Alpine Lodge RCH Limited is run by Alpine Lodge RCH Limited.
- What is Alpine Lodge RCH Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 December 2022.
Contact
- Phone
- 01803 295514
- Address
- Alpine Road, Torquay, TQ1 1RB Map (opens Google Maps)
Compare nearby
- G Greycliffe Manor Good, 0.1 miles away
- RI Notts Hill House Requires improvement, 0.1 miles away
- RI Riviera Court Requires improvement, 0.2 miles away
- G Warberries Nursing Home Good, 0.3 miles away
- G Castle Road Good, 0.3 miles away