The Hawthorns
- Care home
- 9 beds
- No nursing
- Registered since 2011
- Bardney, Lincolnshire, East Midlands
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
17 of 254
rated care homes in Lincolnshire are rated Outstanding, like this one.
The Hawthorns: inspection record
Rated Outstanding in April 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Brambles Good, less than 0.1 miles away
- G The Hollies Good, less than 0.1 miles away
- O The Oaks Outstanding, less than 0.1 miles away
- G Willan House Good, 1.9 miles away
- G Nightingale House Care Centre Good, 3.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 9 April 2020. Quoted under the Open Government Licence.
The service was exceptionally well-led by a team who were committed to providing an exceptionally high standard of person-centred care. This was confirmed by relatives, healthcare and social care professionals and staff. The provider and management team promoted an open and honest ethos and learned from mistakes. Staff were very dedicated and motivated, they were well trained and there were effective systems to ensure staff remained competent in their role. Staff ensured people were at the heart of the service. The staff and management team were creative, committed and determined to support people to live independent lives and challenge the barriers around supporting people with learning disabilities and autism. People's views about the service were valued and there were effective procedures in place to continually monitor and improve the quality of service people received.
Read the rest of CQC's summary
People received a service which was exceptionally responsive to their needs and preferences. The registered manager and staff were highly responsive and skilled at helping people achieve positive outcomes, building confidence, independence and helping develop life skills. Staff went above and beyond to ensure people's needs and lifestyle choices were respected. Technology developed by the provider was embedded in service delivery and supported staff to provide people with genuinely person-centred care. The running of the service centred around the experience of people as individuals and recognised the value of their expertise in how their own care should be delivered and they were fully involved in planning and reviewing the care and support they received. People's communication needs were assessed and understood by staff. People were
provided with information in a format which met their needs. Relatives felt confident that any concerns would be taken seriously, and action would be taken to address them
The provider had systems in place to safeguard people from abuse. Staff were aware of each person's safety and how to minimise risks for them. Medicines were managed safely. Accidents and incidents were monitored to identify and address any patterns or trends to reduce the risk of reoccurrence. Systems were in place to recruit staff safely. People were supported with good nutrition and could access appropriate healthcare services.
People had personalised rooms. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who were kind, caring and treated them with dignity and respect. They were relaxed and happy in the company of staff and the registered manager. There was a system in place to respond to any concerns.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Craig Robinson
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 9 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Home from Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 05106283 (opens Companies House)
Home from Home Care Limited runs 11 services in England, 9 of them in the East Midlands. 10 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Home from Home Care Limited
- O Cherry Tree Lodge Outstanding. Care home, Lincolnshire
- O Orchard Lodge Outstanding. Care home, Lincolnshire
- O The Oaks Outstanding. Care home, Lincolnshire
- O The Old Hall Outstanding. Care home, Lincolnshire
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Hawthorns provide nursing care?
- No. The Care Quality Commission lists The Hawthorns as a care home without nursing.
- How many beds does The Hawthorns have?
- The Care Quality Commission's register lists 9 beds at The Hawthorns.
- When was The Hawthorns last inspected?
- The Care Quality Commission's latest rating for The Hawthorns was published on 9 April 2020.
- Who runs The Hawthorns?
- The Hawthorns is run by Home from Home Care Limited. It runs 11 services in England, 9 of them in the East Midlands.
- What is The Hawthorns's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 9 April 2020.
Contact
- Phone
- 01526 399868
- Address
- 53 Station Road, Bardney, Lincoln, LN3 5UD Map (opens Google Maps)
Compare nearby
- G Brambles Good, less than 0.1 miles away
- G The Hollies Good, less than 0.1 miles away
- O The Oaks Outstanding, less than 0.1 miles away
- G Willan House Good, 1.9 miles away
- G Nightingale House Care Centre Good, 3.3 miles away