Court House Care Home
- Care home
- 60 beds
- Nursing care
- Dementia care
- Registered since 2022
- Great Malvern, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
12 months
since the latest rating was published.
125 of 156
rated care homes in Worcestershire are rated Good, like this one.
Court House Care Home: inspection record
Rated Good in October 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Avenue Care Home Good, 0.1 miles away
- G Wishmoor Rest Home Good, 0.1 miles away
- G Hastings Residential Care Home Good, 0.2 miles away
- G Blossom House Residential Home Good, 0.4 miles away
- G Windsor Court Care Home Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 October 2025 (assessment visit 18 June 2025). Quoted under the Open Government Licence.
Court House Care Home provides accommodation with nursing care for up to 60 people. Accommodation is arranged across 3 separate units which are designed to cater for the needs of people with similar requirements. At the time of this inspection there were 47 people using the service. This inspection was triggered by our need to review the action the provider had taken following enforcement action carried out following our last inspection. This was a comprehensive inspection, and we reviewed all the quality statements. At the last inspection the service was rated requires improvement. The service was previously in breach of the legal regulations in relation to safe care treatment and relating to good governance. Improvement was found at this inspection, and the provider was no longer in breach of these regulations. At this inspection the service has changed to good.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We found no concerns about the safety of care provided. Incidents and accidents had been reported, investigated and lessons learned shared with staff. Staff had the right skills and qualifications and were trained to carry out their roles. There were enough staff on duty to meet people’s needs. Medicines were managed safely. The provider carried out regular assurance visits. Action plans were produced and this meant there was additional oversight at provider level.
Staff assessed people’s needs face to face prior to moving to the service. Care plans and risk assessments were sometimes generic however, the management team were working with staff to address this and ensure all documentation was more person centred.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. People with protected characteristics felt supported. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas. The provider had plans for ongoing redevelopment of the environment, and we saw evidence of work completed and in progress.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The service was previously in breach of the legal regulation in relation to safe care and treatment. Improvement was found at this assessment, and the provider was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was previously in breach of the legal regulation in relation to good governance. Improvement was found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Margaret Jane Brown
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 June 2023. Latest assessment published 6 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Court House (Malvern) Limited
- Ownership type
- Organisation
- Companies House number
- 13682998 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Court House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Court House Care Home as a care home with nursing.
- How many beds does Court House Care Home have?
- The Care Quality Commission's register lists 60 beds at Court House Care Home.
- When was Court House Care Home last inspected?
- The Care Quality Commission's latest rating for Court House Care Home was published on 6 October 2025.
- Who runs Court House Care Home?
- Court House Care Home is run by Court House (Malvern) Limited.
- What is Court House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 October 2025.
Contact
- Phone
- 01684 572271
- Address
- 3-5 Court Road, Malvern, WR14 3BU Map (opens Google Maps)
Compare nearby
- G The Avenue Care Home Good, 0.1 miles away
- G Wishmoor Rest Home Good, 0.1 miles away
- G Hastings Residential Care Home Good, 0.2 miles away
- G Blossom House Residential Home Good, 0.4 miles away
- G Windsor Court Care Home Good, 0.4 miles away