Windsor Court Care Home
- Care home
- 51 beds
- Nursing care
- Dementia care
- Registered since 2021
- Great Malvern, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 156
rated care homes in Worcestershire are rated Good, like this one.
Windsor Court Care Home: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Blossom House Residential Home Good, 0.2 miles away
- G The Avenue Care Home Good, 0.3 miles away
- G Wishmoor Rest Home Good, 0.3 miles away
- G Mowbray Nursing Home Good, 0.3 miles away
- G Court House Care Home Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 24 February 2023. Quoted under the Open Government Licence.
Windsor Court Care Home is a residential care home providing personal and nursing care for up to 51 people. The service provides support to younger adults, older adults, people living with dementia, physical disabilities and sensory impairments. The home is purpose built and has three floors. At the time of our inspection there were 30 people using the service.
What inspectors found
People were supported by staff who understood how to keep them safe. Safeguarding procedures were in place and staff had been trained to protect people from abuse. People's needs had been assessed and there were care plans and risk assessments in place to help staff support people safely. Environmental risks had been assessed and there was an effective audit system in place in relation to these. Medicines were managed effectively. People were administered medicines by trained staff who regularly had their competency to administer medicines checked. Staff were recruited safely. The provider had robust recruitment procedures in place which included undertaking background checks on potential new staff before they started working for the service.
Read the rest of CQC's summary
People were supported by trained staff that were knowledgeable and understood people's needs. People were supported to access health care professionals to ensure their needs were met. People's nutritional and hydration needs were met. People told us they had a choice and there was a good range of alternatives from the menu they could choose from.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were cared for by staff who were kind, caring and showed them respect and dignity.
People were supported to maintain relationships with those important to them. Relatives told us they were made to feel welcome at the home. People and their relatives knew how to complain and were confident they would be listened to, and actions taken, if any concerns were raised.
The registered manager had audit systems in place to maintain standards in the service and drive through any improvements identified.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lisa Ferneyhough-Moss
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Buckingham (Malvern OPCO) LimitedBrand: Maria Mallaband Care Group
- Ownership type
- Organisation
- Companies House number
- 11973514 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Windsor Court Care Home provide nursing care?
- Yes. The Care Quality Commission lists Windsor Court Care Home as a care home with nursing.
- How many beds does Windsor Court Care Home have?
- The Care Quality Commission's register lists 51 beds at Windsor Court Care Home.
- When was Windsor Court Care Home last inspected?
- The Care Quality Commission's latest rating for Windsor Court Care Home was published on 24 February 2023.
- Who runs Windsor Court Care Home?
- Windsor Court Care Home is run by Buckingham (Malvern OPCO) Limited.
- What is Windsor Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2023.
Contact
- Phone
- 01684 882399
- Address
- Lansdowne Crescent, Malvern, WR14 2AW Map (opens Google Maps)
Compare nearby
- G Blossom House Residential Home Good, 0.2 miles away
- G The Avenue Care Home Good, 0.3 miles away
- G Wishmoor Rest Home Good, 0.3 miles away
- G Mowbray Nursing Home Good, 0.3 miles away
- G Court House Care Home Good, 0.4 miles away