Hill House - Care Home with Nursing Physical Disabilities
- Care home
- 24 beds
- Nursing care
- Registered since 2011
- Sandbach, Cheshire East, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection moved it down from Good to Requires improvement.
2 months
since the latest rating was published.
18 of 88
rated care homes in Cheshire East are rated Requires improvement, like this one.
Hill House - Care Home with Nursing Physical Disabilities: inspection record
Rated Requires improvement in August 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Park House Care Home (Good, 0.8 miles away) and Turnpike Court Residential Care Home (Good, 1.6 miles away).
Nearest care homes:
- G Park House Care Home Good, 0.8 miles away
- G Turnpike Court Residential Care Home Good, 1.6 miles away
- G St Stephens Care Home Good, 1.9 miles away
- G 121 Hassall Road Good, 2.7 miles away
- – Pottersway House Care Home Not yet rated, 2.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 August 2026 (assessment visit 13 May 2026). Quoted under the Open Government Licence.
Date of assessment: 21 May to 13 July 2026.
Hill House- Care Home with Nursing Physical Disabilities, known as Hill House, is a residential care home providing nursing and personal care to up to 24 people. The service provides support to older and younger adults, autistic people, people with a learning disability, and people living with physical disabilities. At the time of the assessment, there were 19 people using the service.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We carried out this assessment in response to concerns about poor care reported to the Care Quality Commission. At the last inspection the rating was good, at this assessment the rating has changed to requires improvement.
We identified 2 breaches of the legal regulations in relation to safe care and treatment and good governance. Medicines were not managed safely due to poor stock control, unsafe storage and inconsistent recording of medication administration. Governance systems were not robust due to irregular incident reporting, a shortfall in equipment safety checks and incomplete records.
The design and layout of the property made it accessible for a person with a physical disability, with bedrooms personalised to the individual. People had the use of assistive technology to promote independence, autonomy and communication.
People had access to nutritious home cooked food and mealtimes were unrushed and relaxed. People were supported toaccess routine health screening andattend medical appointments when needed. Staff supported people in a kind and dignified way. We observed positive interactions between staff and people. The manager and the wider management teamwas responsive to any feedback we gave during the assessment.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 10 August 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 10 August 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 10 August 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 13 January 2023. Latest assessment published 10 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Leonard Cheshire DisabilityBrand: Leonard Cheshire Disability
- Ownership type
- Organisation
- Companies House number
- 00552847 (opens Companies House)
- Charity number
- 218186
Leonard Cheshire Disability runs 41 services in England, 5 of them in the North West. 25 are rated Good or Outstanding, 14 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Leonard Cheshire Disability
- G Appley Cliff - Care Home Physical Disabilities Good. Care home, Isle of Wight, South East
- G Athol House - Care Home Physical Disabilities Good. Care home, Southwark, London
- G Bells Piece Supported Living Service Good. Home care, Surrey, South East
- G Bradbury House - Care Home with Nursing Physical Disabilities Good. Care home with nursing, County Durham, North East
Getting help from Cheshire East Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire East Council
- Ask for a care needs assessment
- Phone: 0300 123 5010. Out-of-hours emergencies: 0300 123 5022
- Support for carers
- Paying for care: Cheshire East Council
Checked on the council's website, November 2026.
Common questions
- Does Hill House - Care Home with Nursing Physical Disabilities provide nursing care?
- Yes. The Care Quality Commission lists Hill House - Care Home with Nursing Physical Disabilities as a care home with nursing.
- How many beds does Hill House - Care Home with Nursing Physical Disabilities have?
- The Care Quality Commission's register lists 24 beds at Hill House - Care Home with Nursing Physical Disabilities.
- When was Hill House - Care Home with Nursing Physical Disabilities last inspected?
- The Care Quality Commission's latest rating for Hill House - Care Home with Nursing Physical Disabilities was published on 10 August 2026.
- Who runs Hill House - Care Home with Nursing Physical Disabilities?
- Hill House - Care Home with Nursing Physical Disabilities is run by Leonard Cheshire Disability. It runs 41 services in England, 5 of them in the North West.
- What is Hill House - Care Home with Nursing Physical Disabilities's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 August 2026.
Contact
- Phone
- 01270 762341
- Address
- The Hill, Newcastle Road, Sandbach, CW11 1LA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Park House Care Home (Good, 0.8 miles away) and Turnpike Court Residential Care Home (Good, 1.6 miles away).
Nearest care homes:
- G Park House Care Home Good, 0.8 miles away
- G Turnpike Court Residential Care Home Good, 1.6 miles away
- G St Stephens Care Home Good, 1.9 miles away
- G 121 Hassall Road Good, 2.7 miles away
- – Pottersway House Care Home Not yet rated, 2.8 miles away