Rated Care Homes

Turnpike Court Residential Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2018.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 67 of 88

    rated care homes in Cheshire East are rated Good, like this one.

Turnpike Court Residential Care Home: inspection record

Care home, 53 beds, Cheshire East

Rated Good in September 2023.

Turnpike Court Residential Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

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  3. RI
    Hill House - Care Home with Nursing Physical Disabilities Requires improvement, 1.6 miles away
  4. G
    Elworth Grange Good, 1.6 miles away
  5. G

See all care homes in Cheshire East

See all care homes in Sandbach

About the service

From the Care Quality Commission's inspection report published 2 September 2023. Quoted under the Open Government Licence.

Turnpike Court is 'care home' without nursing which accommodates up to 53 people across 2 separate units, each of which have separate adapted facilities. At the time of the inspection there were 47 people receiving a service.

What inspectors found

We received mix responses from people and relatives regarding staffing levels. The provider was able to demonstrate a dependency tool which assessed the number of staff needed. During the inspection we saw people requiring care, but staff were busy which delayed time to response to people care needs immediately. We discussed this with the registered manager and have made a recommendation about monitoring how staff are deployed across the service in line with people's dependency.

Read the rest of CQC's summary

Although processes were in place to assess people under the principles of the Mental Capacity Act (MCA) we found that the service was not always working in line with this and recommended the provider reviewed information held on people.

People gave mixed responses on opportunities to discuss feedback with management and we have made a recommendation the provider reviews how outcomes from meetings are shared with people.

People were positive about the care and support they received. People were treated with dignity and respect by staff knowledgeable about the person and their support needs.

Relatives felt their loved ones were safe living at the service and where confident people's needs would be meet. People described positive relationships with staff and senior leaders at the service.

Staff recruitment processes were followed. Staff received training appropriate to their role, with on-going training given.

Visiting professionals spoke approvingly regarding the staff team and the knowledge they have of the people living at the service.

Staff spoke positively about working at Turnpike Court and felt well supported by the management team.

The registered manager was open and proactive to any queries we raised during the inspection and took appropriate action to mitigate any risks to people.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 2 September 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. The last rating is 3 years old. Ask what has changed since then.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered manager
Joanne Conway
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 2 September 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Croftwood Care UK LimitedBrand: Minster Care Group
Ownership type
Organisation
Companies House number
10721289 (opens Companies House)

Croftwood Care UK Limited runs 19 services, all in the North West. 18 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by Croftwood Care UK Limited

  1. G
    Ancliffe Residential Care Home Good. Care home, Wigan
  2. G
    Croftwood Good. Care home, Halton
  3. G
    Florence Grogan House Residential Care Home Good. Care home, Cheshire West and Chester
  4. G
    Garswood House Residential Care Home Good. Care home with nursing, Wigan

See all 19 services run by Croftwood Care UK Limited

Getting help from Cheshire East Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Turnpike Court Residential Care Home provide nursing care?
No. The Care Quality Commission lists Turnpike Court Residential Care Home as a care home without nursing.
How many beds does Turnpike Court Residential Care Home have?
The Care Quality Commission's register lists 53 beds at Turnpike Court Residential Care Home.
When was Turnpike Court Residential Care Home last inspected?
The Care Quality Commission's latest rating for Turnpike Court Residential Care Home was published on 2 September 2023.
Who runs Turnpike Court Residential Care Home?
Turnpike Court Residential Care Home is run by Croftwood Care UK Limited. It runs 19 services, all in the North West.
What is Turnpike Court Residential Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 2 September 2023.