The Risings Residential Home for the Elderly

People's experience of using this service:

People received an exceptional level of care from highly trained staff. People were treated with the utmost respect and dignity.

People, relatives, visitors and professionals were overwhelmingly complimentary around the management, staff and excellent service provided at The Risings.

The service provided an outstanding level of person-centred care. People and their families were fully involved in all aspects of care delivery.

Very close links had been forged with local healthcare professionals and the local community and they were fully involved in the service and people's wellbeing.

There was an exceptional level of group and individual activities both inside and outside the home. A great deal of thought, effort and resource had been placed onto enriching the lives of people.

The provider was very responsive to people's health and wellbeing needs. People's needs were attended to quickly.

People who chose to spend their last days at the service received extremely caring and responsive end of life care.

There was an excellent work place culture and staff were very happy in their role and were extremely

complimentary around the management team.

People were protected from the risk of harm through comprehensive risk management plans and effective monitoring and actions.

The home was extremely clean and tidy, whilst maintaining a very homely feel. People were actively encouraged to make The Risings their home from home.

People and those important to them were supported to be fully involved in the planning and delivery their own of care.

The management team were highly skilled, experienced and knowledgeable around people's healthcare and wellbeing.