Rated Care Homes

Ordinary Life Project Association - 5 St Margaret's Gardens

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 2 years

    since the latest rating was published.

  • 15 of 151

    rated care homes in Wiltshire are rated Requires improvement, like this one.

Ordinary Life Project Association - 5 St Margaret's Gardens: inspection record

Care home, 4 beds, Wiltshire

Rated Requires improvement in August 2024, down from Good.

Ordinary Life Project Association - 5 St Margaret's Gardens: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Alpine Villa Care Home (Good, 0.2 miles away) and OSJCT Brookside (Good, 0.3 miles away).

Nearest care homes:

  1. G
    Alpine Villa Care Home Good, 0.2 miles away
  2. G
    OSJCT Brookside Good, 0.3 miles away
  3. G
  4. G
    Blenheim House Care Home Good, 0.8 miles away
  5. G
    Peel House Good, 0.9 miles away

See all care homes in Wiltshire

See all care homes in Melksham

What inspectors found

From the Care Quality Commission's assessment published 2 August 2024 (assessment visit 4 January 2024). Quoted under the Open Government Licence.

5 St Margaret’s Garden is a registered care home providing support to people with a learning disability. An assessment was conducted to review safe, caring effective and responsive statements which started on 11 January 2024 with an on site visit. We continued the assessment by further on site visits and by gathering data off site. This was concluded on 12 February 2024. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right Support, Right Care, Right Culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We assessed a total of 7 quality statements from the safe, effective, caring and responsive key questions and found multiple areas of concern. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. We found 4 breaches of the legal regulations in relation to safe care and treatment, person-centred care, safeguarding and staffing. We have asked the provider for an action plan in response to the concerns found at this assessment.

  • Safe No rating
  • Effective No rating
  • Caring Good
  • Responsive No rating
Read the rest of CQC's summary
  1. Safe

    No rating

    We assessed 3 quality statements in the safe key question and found breaches of the legal regulations in relation to supporting people safely, safe staffing and safeguarding. Staff were not always appropriately trained and assessed. This meant the provider could not be assured people were supported by qualified and competent staff.

    A safeguarding issue had not been referred to the local council in a timely way which put people at further risk.

    People’s records were not always accurate or up to date.

  2. Effective

    No rating

    We reviewed 2 quality statements and found a breach in the legal regulation of person-centred care. Peoples care plans were not always kept up to date and relevant. Capacity assessments and best interests assessments had not been reviewed or updated despite people’s needs changing. However one person who was new to the service did have up to date care plans in place.

  3. Caring

    Good

    We reviewed 1 quality statement in this key question. People were not always supported in a way that maximised their choices about day to day life.

  4. Responsive

    No rating

    We assessed 1 quality statement in this key question. The registered manager was not ensuring people were receiving their funded support nor did they act to seek funding for further support when 2 people experienced changes in their support needs.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 2 August 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 2 August 2024. Ask about staff training and how health appointments are arranged.
  3. Responsive was rated Requires improvement on 2 August 2024. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.

Registration details

Registered manager
Alison Johnson
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

5 inspection reports, latest 15 March 2018. Latest assessment published 2 August 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
02067438 (opens Companies House)
Charity number
295355

Ordinary Life Project Association(The) runs 8 services, all in the South West. 7 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by Ordinary Life Project Association(The)

  1. G
    Beckford Lodge Good. Home care, Wiltshire
  2. G
  3. G
  4. G

See all 8 services run by Ordinary Life Project Association(The)

Getting help from Wiltshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Ordinary Life Project Association - 5 St Margaret's Gardens provide nursing care?
No. The Care Quality Commission lists Ordinary Life Project Association - 5 St Margaret's Gardens as a care home without nursing.
How many beds does Ordinary Life Project Association - 5 St Margaret's Gardens have?
The Care Quality Commission's register lists 4 beds at Ordinary Life Project Association - 5 St Margaret's Gardens.
When was Ordinary Life Project Association - 5 St Margaret's Gardens last inspected?
The Care Quality Commission's latest rating for Ordinary Life Project Association - 5 St Margaret's Gardens was published on 2 August 2024.
Who runs Ordinary Life Project Association - 5 St Margaret's Gardens?
Ordinary Life Project Association - 5 St Margaret's Gardens is run by Ordinary Life Project Association(The). It runs 8 services, all in the South West.
What is Ordinary Life Project Association - 5 St Margaret's Gardens's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 2 August 2024.

Contact

Phone
01225 709691
Address
5 St Margaret's Gardens, Melksham, SN12 7BT Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Alpine Villa Care Home (Good, 0.2 miles away) and OSJCT Brookside (Good, 0.3 miles away).

Nearest care homes:

  1. G
    Alpine Villa Care Home Good, 0.2 miles away
  2. G
    OSJCT Brookside Good, 0.3 miles away
  3. G
  4. G
    Blenheim House Care Home Good, 0.8 miles away
  5. G
    Peel House Good, 0.9 miles away

See all care homes in Wiltshire

See all care homes in Melksham