Hemmet House
Care home, Sutton, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
Hemmet House: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and October 2022.
It has been rated Good at every inspection since 2015. The latest rating was published about 4 years ago.
How it compares locally
- One of 58 Good care homes in Sutton, out of 63 with a rating.
- Smaller than 6 in 10 care homes in Sutton.
About the service
From the Care Quality Commission's inspection report published 26 October 2022. Quoted under the Open Government Licence.
Hemmet House is a residential care home providing personal care to up to eight people in one adapted building. The service provides support to people with physical disabilities. At the time of our inspection there were eight people using the service.
What inspectors found
People were safe at the service. Staff knew how to safeguard people from abuse and keep them safe from identified risks to their safety and wellbeing. The service was clean and hygienic and staff followed current infection control and hygiene practices to reduce the risk of infection. The provider carried out health and safety checks of the premises and equipment to make sure these were safe. Medicines were managed safely. People were supported to take their medicines as prescribed.
There were enough staff to support people and meet their needs. Recruitment and criminal records checks were carried out on staff to make sure they were suitable to support people. Staff were provided training to help them meet people's needs. Staff were well supported and encouraged to learn and improve in their role and to put people's needs and wishes at the heart of everything they did.
Read the full summary
People were involved in planning and making decisions about the care and support they required. People's records set out their preferences for how their care and support needs should be provided. Staff understood how people's needs should be met and provided the care and support which had been planned for people. The provider checked with people at regular intervals that their care and support continued to meet their needs and sought their views about how the service could be improved.
People were supported to stay healthy and well. Staff encouraged people to eat and drink enough to meet their needs. Staff supported people to manage their healthcare conditions and made sure people could access support from healthcare professionals when needed.
People were happy with the care and support they received from staff. Staff were kind and treated people well. They respected people's right to privacy and to be treated with dignity. People were encouraged to be as independent as they could be with daily living tasks. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People undertook a wide range of activities that reflected their interests and preferences. Relatives and friends were free to visit people without any unnecessary restrictions. The service had been designed and decorated to meet people's needs and people had a choice of comfortable spaces to spend time in. The provider had plans to redecorate and refurbish the service as and when required.
The service was managed well by an experienced registered manager. They understood how people's needs
should be met and had oversight of the service. There were audits and checks at regular intervals, to monitor, review and improve the quality and safety of the service. There were systems in place to investigate accidents, incidents and complaints.
The service worked with healthcare professionals involved in people's care and acted on their recommendations to deliver care and support that met people's needs.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 76 Beddington Gardens, Carshalton, SM5 3HQ |
|---|---|
| Neighbourhood | Wallington, Sutton |
| Phone | 020 8669 6367 |
| Website | www.independentlifestyleoptions.co.uk |
| Registered manager | Philip Williams |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 26 October 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Independent Lifestyle Options Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05500222 (opens Companies House) |
Independent Lifestyle Options Ltd runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Independent Lifestyle Options Ltd
- G Independent Lifestyle Options Domiciliary Care Home care, SuttonGood
Nearest alternatives
- G Gable Lodge Care home, less than 0.1 miles awayGood
- G Ryelands Care home, 0.2 miles awayGood
- G Living Ambitions Limited - 89 Grosvenor Avenue Care home, 0.2 miles awayGood
- G Stanley Park Road Care home, 0.2 miles awayGood
- G Dawson House Care home, 0.4 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Hemmet House provide nursing care?
- No. The Care Quality Commission lists Hemmet House as a care home without nursing.
- How many beds does Hemmet House have?
- The Care Quality Commission's register lists 8 beds at Hemmet House.
- When was Hemmet House last inspected?
- The Care Quality Commission's latest rating for Hemmet House was published on 26 October 2022.
- Who runs Hemmet House?
- Hemmet House is run by Independent Lifestyle Options Ltd. It runs 2 services in London.
- What is Hemmet House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 October 2022.