Independent Lifestyle Options Domiciliary Care
Home care, Sutton
Good
Rated on
Rating from the Care Quality Commission.
Independent Lifestyle Options Domiciliary Care: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and October 2022.
It has been rated Good at every inspection since 2015. The latest rating was published about 4 years ago.
How it compares locally
- One of 37 Good home care services in Sutton, out of 41 with a rating.
About the service
From the Care Quality Commission's inspection report published 26 October 2022. Quoted under the Open Government Licence.
Independent Lifestyle Options Domiciliary Care is a domiciliary care agency providing personal care to people living in their own homes in the community. The service provides support to people with physical disabilities. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection the service were providing personal care to four people living together in one house in the community.
What inspectors found
People were safe. Staff had been trained to safeguard people from abuse and knew how to manage risks to people, to keep them safe. There were enough staff to support people and meet their needs. The provider carried out recruitment and criminal records checks on staff to make sure they were suitable to support people. Staff followed current practice when providing personal care and when preparing and handling food which reduced infection and hygiene risks.
People were happy with the care and support they received from staff. People were involved in planning their care and support and could state their preferences for how this was provided. They received the care and support that had been planned and agreed with them because staff knew them well and understood how their needs and preferences should be met.
Read the full summary
Staff received training to help them meet people's needs. Staff were well supported and encouraged to continually learn and improve in their role. They put people's needs and wishes at the heart of everything they did.
Staff helped people to eat and drink enough to meet their needs. Staff understood people's healthcare needs and how they should be supported with these. Staff were caring and treated people well. They respected people's rights to privacy, dignity and independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported to undertake activities that reflected their interests and preferences. They were supported to maintain relationships with the people that mattered to them.
The service was managed well. The management team understood how people's needs should be met and monitored and reviewed the quality and safety of the service. They checked with people at regular intervals that the care and support provided was meeting their needs and sought their views about how the service could improve. There were systems in place to investigate accidents, incidents and complaints.
The service worked with healthcare professionals involved in people's care and acted on their recommendations to deliver care and support that met people's needs.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 76 Beddington Gardens, Carshalton, SM5 3HQ |
|---|---|
| Neighbourhood | Wallington, Sutton |
| Registered manager | Philip Williams |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 26 October 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Independent Lifestyle Options Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05500222 (opens Companies House) |
Independent Lifestyle Options Ltd runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Independent Lifestyle Options Ltd
- G Hemmet House Care home, SuttonGood
Nearest alternatives
- G YourLife (Wallington) Home care, 0.3 miles awayGood
- – Premium Homecare Ltd Home care, 0.4 miles awayNo overall rating
- G Westminster Homecare Limited – South West London Home care, 0.4 miles awayGood
- G Escoben Care Ltd Home care, 0.5 miles awayGood
- RI Savannah Care Limited Home care, 0.5 miles awayRequires improvement
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Independent Lifestyle Options Domiciliary Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Independent Lifestyle Options Domiciliary Care.
- When was Independent Lifestyle Options Domiciliary Care last inspected?
- The Care Quality Commission's latest rating for Independent Lifestyle Options Domiciliary Care was published on 26 October 2022.
- Who runs Independent Lifestyle Options Domiciliary Care?
- Independent Lifestyle Options Domiciliary Care is run by Independent Lifestyle Options Ltd. It runs 2 services in London.
- What is Independent Lifestyle Options Domiciliary Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 October 2022.