Grosvenor House
- Care home
- 33 beds
- No nursing
- Dementia care
- Registered since 2010
- Hastings, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in March 2026.
8 months
since the latest rating was published.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Grosvenor House: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Saviours Road Good, 0.2 miles away
- G Bethune Court Good, 0.4 miles away
- G Bishops Corner Good, 0.4 miles away
- RI The Moreton Centre Requires improvement, 0.4 miles away
- G Seaview Nursing Home Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 March 2026 (assessment visit 5 January 2026). Quoted under the Open Government Licence.
Date of assessment 12 January 2026 to 16 February 2026. Grosvenor House provides personal care and support for up to 33 older people, some of whom were living with dementia. At the time of our inspection there were 19 people living at the home. This assessment was prompted by the length of time since our last inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were supported by staff who were kind and compassionate. Staff knew people well and ensured they had choices in their care and day to day lives. They were encouraged to maintain relationships with family and friends. A range of activities were available throughout the day, and people were encouraged and supported to maintain their own interests and hobbies.
The home was clean and tidy throughout. Environmental risks were identified and mitigated. People were protected from the risk of abuse, harm or discrimination. People’s medicines were managed safely. Staff had been recruited safely and received ongoing training and support. Staff ensured people received support from appropriate health and social care professionals when they needed it. Staff protected people’s privacy and dignity and helped maintain their independence. Staff wellbeing was supported and there was a positive culture at the service. The registered manager had a good oversight of the service. They were responsive to feedback committed to learning, improving and developing the service for the benefit of the people who lived there.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amanda Newport
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 4 October 2017. Latest assessment published 2 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Greensleeves Homes TrustBrand: Greensleeves
- Ownership type
- Organisation
- Companies House number
- 03260168 (opens Companies House)
- Charity number
- 1060478
Greensleeves Homes Trust runs 26 services in England, 10 of them in the South East. 18 are rated Good or Outstanding and 8 are rated Requires improvement or Inadequate.
Other services run by Greensleeves Homes Trust
- O Broadlands Outstanding. Care home, Suffolk, East of England
- O Harleston House Outstanding. Care home, Suffolk, East of England
- G Borovere Good. Care home, Hampshire
- G Broadacres Care Home Good. Care home, Norfolk, East of England
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Grosvenor House provide nursing care?
- No. The Care Quality Commission lists Grosvenor House as a care home without nursing.
- How many beds does Grosvenor House have?
- The Care Quality Commission's register lists 33 beds at Grosvenor House.
- When was Grosvenor House last inspected?
- The Care Quality Commission's latest rating for Grosvenor House was published on 2 March 2026.
- Who runs Grosvenor House?
- Grosvenor House is run by Greensleeves Homes Trust. It runs 26 services in England, 10 of them in the South East.
- What is Grosvenor House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 March 2026.
Contact
- Phone
- 01424 423831
- Address
- 14 Grosvenor Gardens, St. Leonards-on-sea, TN38 0AE Map (opens Google Maps)
Compare nearby
- G St Saviours Road Good, 0.2 miles away
- G Bethune Court Good, 0.4 miles away
- G Bishops Corner Good, 0.4 miles away
- RI The Moreton Centre Requires improvement, 0.4 miles away
- G Seaview Nursing Home Good, 0.5 miles away