Tickford Abbey

Tickford Abbey is a Grade II listed building in Newport Pagnell that has been adapted to provide accommodation and personal care for up to 32 older people, some of whom are living with dementia. At the time of our inspection 27 people were using the service.

People's safety was underpinned by the provider's policies and processes. People's care records were in the process of being written following a loss of electronically stored data. Potential risks to people were assessed and measures put in place to reduce these. Lessons were learnt and improvements made through the analysis and reporting of accidents and incidents. People were supported by sufficient staff who knew them well and who had undergone a robust recruitment process. Staff had undertaken training in topics to promote safety. Medicine systems were managed safely. People lived in an environment which was well maintained and clean, with safe infection and prevention measures.