Thurston House
- Care home
- 7 beds
- No nursing
- Registered since 2010
- Newport Pagnell, Milton Keynes, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 41
rated care homes in Milton Keynes are rated Good, like this one.
Thurston House: inspection record
Rated Good in June 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Castlemead Court Care Home Good, 0.1 miles away
- G Linford Grange Good, 0.2 miles away
- G Westbury Grange Good, 0.4 miles away
- G Tickford Abbey Good, 0.6 miles away
- RI Lathbury Manor Care Home Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 8 March 2022. Quoted under the Open Government Licence.
Thurston House is a residential care home that provides accommodation and personal care for up to seven people living with mental health needs. At the time of the inspection, six people were living at the service.
Read the rest of CQC's summary
We found the following examples of good practice.
The registered manager had taken steps to ensure staffing was sufficient to fully meet people's needs. Staff had worked flexibly and had gone above and beyond during a difficult situation to ensure people received safe care and support.
COVID-19 testing for staff, people using the service and visitors followed current government COVID-19 guidance. The service met the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19. Visitors were supported to follow infection prevention and control procedures during their visits.
Staff received infection prevention and control (IPC) training and followed robust IPC procedures. This included wearing personal protective equipment (PPE) and washing and sanitising hands regularly. PPE stations were available throughout the service and there were sufficient stocks of PPE available.
The environment was clean and hygienic, staff followed cleaning schedules which included regular cleaning and disinfection of high touch points, such as door handles, light switches and handrails.
A monthly internal infection control audit was undertaken. The outcome of the audit was entered onto the provider's electronic recording system, and any improvements required were monitored for their progress and completion.
The five questions we ask about services and what we found
Questions to ask when you visit
- Well-led was rated Requires improvement on 8 June 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Rafal Migdal
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 8 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pathways Care Group LimitedBrand: Salutem Bid Co Ltd
- Ownership type
- Organisation
- Companies House number
- 03409137 (opens Companies House)
Pathways Care Group Limited runs 16 services in England, 1 of them in the South East. 16 are rated Good or Outstanding.
Other services run by Pathways Care Group Limited
- G Fair Haven Care Home Good. Care home, West Northamptonshire, East Midlands
- G Fairholme Good. Care home, South Tyneside, North East
- G Famille House Good. Care home, Leicestershire, East Midlands
- G Greenways Good. Care home, Harrow, London
Getting help from Milton Keynes City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Milton Keynes City Council
- Ask for a care needs assessment
- Phone: 01908 253772, Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Milton Keynes City Council
Checked on the council's website, November 2026.
Common questions
- Does Thurston House provide nursing care?
- No. The Care Quality Commission lists Thurston House as a care home without nursing.
- How many beds does Thurston House have?
- The Care Quality Commission's register lists 7 beds at Thurston House.
- When was Thurston House last inspected?
- The Care Quality Commission's latest rating for Thurston House was published on 8 June 2019.
- Who runs Thurston House?
- Thurston House is run by Pathways Care Group Limited. It runs 16 services in England, 1 of them in the South East.
- What is Thurston House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 June 2019.
Contact
- Phone
- 01908 617173
- Address
- 90 High Street, Newport Pagnell, MK16 8EH Map (opens Google Maps)
Compare nearby
- G Castlemead Court Care Home Good, 0.1 miles away
- G Linford Grange Good, 0.2 miles away
- G Westbury Grange Good, 0.4 miles away
- G Tickford Abbey Good, 0.6 miles away
- RI Lathbury Manor Care Home Requires improvement, 0.9 miles away