Mill Lane Nursing and Residential Home
- Care home
- 30 beds
- Nursing care
- Dementia care
- Registered since 2010
- Felixstowe, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in July 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
Mill Lane Nursing and Residential Home: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Merryfields Good, 0.1 miles away
- G Coniston House Good, 0.2 miles away
- G Cotman House Good, 0.2 miles away
- G The Westcliff Care Home Good, 0.3 miles away
- O White Gables Residential Care Home Outstanding, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 5 July 2023. Quoted under the Open Government Licence.
Mill Lane Nursing and Residential Home is a residential care home providing personal and nursing care to up to 30 people in an adapted building. The service provides support to older people and people living with dementia. At the time of our inspection there were 22 people using the service.
What inspectors found
There was a new manager in post. The manager and provider had systems in place to monitor and assess the service provided and were committed to continuously improve and develop. People's views about the service were sought and valued and used to drive improvement. Incidents and accidents were analysed and lessons were learned when things went wrong to reduce future risks.
Read the rest of CQC's summary
There was a system in place to reduce the risks of abuse and harm, this included assessing risk and providing guidance for staff in how to mitigate the risks. Staff were available when people needed them and were recruited safely. People received their medicines as prescribed and monitoring supported staff to identify any discrepancies and address them. The service was clean and hygienic. People were supported to have visitors with no restrictions.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Jane Galloway
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 5 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Healthcare Homes Group LimitedBrand: Healthcare Homes
- Ownership type
- Organisation
- Companies House number
- 05507277 (opens Companies House)
Healthcare Homes Group Limited runs 29 services in England, 27 of them in the East of England. 25 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by Healthcare Homes Group Limited
- O Foxgrove Residential Home Outstanding. Care home, Suffolk
- O Meadow House Nursing Home Outstanding. Care home with nursing, Norfolk
- G Aldringham Court Good. Care home with nursing, Suffolk
- G Barking Hall Nursing Home Good. Care home with nursing, Suffolk
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Mill Lane Nursing and Residential Home provide nursing care?
- Yes. The Care Quality Commission lists Mill Lane Nursing and Residential Home as a care home with nursing.
- How many beds does Mill Lane Nursing and Residential Home have?
- The Care Quality Commission's register lists 30 beds at Mill Lane Nursing and Residential Home.
- When was Mill Lane Nursing and Residential Home last inspected?
- The Care Quality Commission's latest rating for Mill Lane Nursing and Residential Home was published on 5 July 2023.
- Who runs Mill Lane Nursing and Residential Home?
- Mill Lane Nursing and Residential Home is run by Healthcare Homes Group Limited. It runs 29 services in England, 27 of them in the East of England.
- What is Mill Lane Nursing and Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 July 2023.
Contact
- Phone
- 01394 279509
- Address
- 79 Garrison Road, Felixstowe, IP11 7RW Map (opens Google Maps)
Compare nearby
- G Merryfields Good, 0.1 miles away
- G Coniston House Good, 0.2 miles away
- G Cotman House Good, 0.2 miles away
- G The Westcliff Care Home Good, 0.3 miles away
- O White Gables Residential Care Home Outstanding, 0.3 miles away