Elliott House
- Care home
- 9 beds
- No nursing
- Registered since 2010
- Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
11 months
since the latest rating was published.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Elliott House: inspection record
Rated Requires improvement in November 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fleet Hall Care Home (Good, 0.4 miles away) and Derriford House (Good, 0.8 miles away).
Nearest care homes:
- RI Beacon House Requires improvement, 0.2 miles away
- G Fleet Hall Care Home Good, 0.4 miles away
- G Derriford House Good, 0.8 miles away
- G Abbeyfield Lodge Good, 1.5 miles away
- O Woodlands Outstanding, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 November 2025 (assessment visit 15 April 2025). Quoted under the Open Government Licence.
Date of assessment 21 May to 9 June 2025. The service provides accommodation for 9 people who require nursing or personal care and delivers support to people with a learning disability or autistic spectrum disorder. 8 people live within the main house and 1 person lives in the separate annex within the back garden. We undertook this responsive assessment following information of concern regarding risk management and safe environments. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
People's risks were not always fully assessed and managed in a way which balanced their rights and freedoms. There were skilled staff with the right skills, qualifications and experience. The manager ensured staff received training and regular supervisions to maintain good care. Staff felt confident to raise concerns. People were treated with kindness and compassion. People engaged in activities both in the service and in the community and had planned holidays for this year.
However, we found concerns relating to safe environments, infection prevention and control (IPC), Mental Capacity Act (MCA), blanket restrictions and medicines, which had not been identified by the providers governance systems.
We identified 3 breaches of legal regulation in relation to safeguarding, infection, prevention and control and good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good.
At this assessment the rating has changed to requires improvement: This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safeguarding and infection, prevention and control.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained the same.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
We inspected this key question in November 2018 and rated it good. At this assessment the rating has remained the same.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
We inspected this key question in November 2018 and rated it good. At this assessment the rating has remained the same.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 November 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 November 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Aimee Llewellyn
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 21 July 2022. Latest assessment published 5 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Community Homes of Intensive Care and Education LimitedBrand: Choice Care Group
- Ownership type
- Organisation
- Companies House number
- 02704854 (opens Companies House)
Community Homes of Intensive Care and Education Limited runs 68 services in England, 48 of them in the South East. 63 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by Community Homes of Intensive Care and Education Limited
- O Argyll House Outstanding. Care home, Swindon, South West
- O Bramerton Outstanding. Care home, Windsor and Maidenhead
- O Fountain View Outstanding. Care home, Hampshire
- O Fritham Lodge Outstanding. Care home, Southampton
See all 68 services run by Community Homes of Intensive Care and Education Limited
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Elliott House provide nursing care?
- No. The Care Quality Commission lists Elliott House as a care home without nursing.
- How many beds does Elliott House have?
- The Care Quality Commission's register lists 9 beds at Elliott House.
- When was Elliott House last inspected?
- The Care Quality Commission's latest rating for Elliott House was published on 5 November 2025.
- Who runs Elliott House?
- Elliott House is run by Community Homes of Intensive Care and Education Limited. It runs 68 services in England, 48 of them in the South East.
- What is Elliott House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 November 2025.
Contact
- Phone
- 01252 628588
- Address
- Reading Road North, Fleet, GU51 4AW Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fleet Hall Care Home (Good, 0.4 miles away) and Derriford House (Good, 0.8 miles away).
Nearest care homes:
- RI Beacon House Requires improvement, 0.2 miles away
- G Fleet Hall Care Home Good, 0.4 miles away
- G Derriford House Good, 0.8 miles away
- G Abbeyfield Lodge Good, 1.5 miles away
- O Woodlands Outstanding, 1.5 miles away