Woodside Hall Nursing Home

We assessed two quality statements in the safe key question.

There was a positive open culture in which concerns about safety were listened to, safety events investigated and reported thoroughly, and lessons learnt to identify where improvements were required. Although risk assessment documentation had not always been updated to reflect changes in the way people’s risk were managed, the actions in place were appropriate.

We assessed 1 quality statement in the effective key question.

People or family members and other professionals were involved in the preservice and ongoing assessment of needs. Care plans were then developed from assessment information. People were happy with the way care was provided.

We assessed 1 quality statement within the well-led key question.

Systems were in place to monitor quality, with learning and action taken to address any shortfalls. People, family members and external health and social care professionals told us the service was well led.