Beckfield

We found the following examples of good practice.

The environment had been arranged to minimise the risk of infection. The home was clean, tidy and free from malodour. The designated area is a self-contained unit. Staff were working in cohorts in different units of the building.

Where people were self-isolating their social needs were considered. Individual plans were developed to ensure they had opportunities to engage in activities and keep in touch with their relatives and friends. People's rooms were spacious. All the rooms had storage facilities for medicines, a vanity unit, a comfortable chair and a television.

The provider supported staff with transport to and from the service to avoid using public transport. There were clear processes in place when staff arrived including a specific area to take their temperatures and facilities to change into their uniforms. We observed staff doffing and donning personal protective equipment (PPE) in line with government guidelines.

Tests for COVID-19 were carried out weekly for staff and monthly for people living at the service.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

The five questions we ask about services and what we found