Bradford Home Support
- Home care
- Dementia care
- Registered since 2011
- Bradford, Yorkshire and the Humber
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
The only one
rated Outstanding home care service in Bradford, out of 72 with a rating.
Bradford Home Support: inspection record
Rated Outstanding in December 2019, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Safehands Services Ltd Good, 1.3 miles away
- – Livecare Not yet rated, 1.3 miles away
- RI Aspire 2B Care Requires improvement, 1.3 miles away
- RI Fern House Requires improvement, 1.4 miles away
- G Bronte Care Services Good, 1.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 7 December 2019. Quoted under the Open Government Licence.
The leadership of the service was excellent. Significant time and resources had been invested in implementing and improving digital systems to ensure people consistently received a high-quality responsive service which met their needs and preferences. People were extremely positive about the service and told us they would have no hesitation in recommending it. The service had excellent quality assurance and monitoring systems to ensure people received safe care and treatment. These systems meant the management team were able to identify any shortfalls in the service and act quickly to rectify them.
Read the rest of CQC's summary
The management team were passionate about the service and were continuously looking at ways to improve people's experiences. They worked in partnership with other health and social care agencies and this collaborative work had benefited people across the whole Bradford district. Examples of this included reduced admissions to hospital and improved support for people receiving end of life care at home.
The management team had dedicated a lot of time and resources to staff training and development. Staff told us they were very proud to work for the service and felt extremely well supported in their roles. They said they would recommend it to family and friends who needed care and as a place to work.
People were supported by staff who were exceptionally kind and caring. Staff were dedicated to ensuring people experienced the best possible care and support. People's equality and diversity needs, and preferences were respected.
The service placed a strong emphasis on enablement, supporting people to live fulfilling lives and be part of their local community. Staff actively encouraged and supported people to be as independent as possible. We found numerous examples of staff supporting people to improve their quality of life by supporting them to access local services.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported
this practice.
People told us the service was safe. Staff knew how to recognise and report any concerns about people's safety and welfare. Robust recruitment procedures helped to protect people against the risk of being supported by unsuitable staff.
Risks to people safety and welfare were identified and managed.
People's needs were assessed. From the outset people were involved in planning how their support needs would be met and in setting goals to help them become as independent as possible. This meant people received person centred care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Angela Greenhough
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 7 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
City of Bradford Metropolitan District Council runs 5 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding and 1 has no rating yet.
Other services run by City of Bradford Metropolitan District Council
- G Beckfield Good. Care home, Bradford
- G Fletcher Court Good. Home care, Bradford
- G Valley View Court Good. Care home, Bradford
- – Woodside Court Not yet rated. Home care, Bradford
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Bradford Home Support provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bradford Home Support.
- When was Bradford Home Support last inspected?
- The Care Quality Commission's latest rating for Bradford Home Support was published on 7 December 2019.
- Who runs Bradford Home Support?
- Bradford Home Support is run by City of Bradford Metropolitan District Council. It runs 5 services, all in Yorkshire and the Humber.
- What is Bradford Home Support's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 7 December 2019.
Contact
- Phone
- 01274 435400
- Address
- Cottingley Cornerstones, 5 Cannon Pinnington Mews, Cottingley Bingley, BD16 1AQ Map (opens Google Maps)
Compare nearby
- G Safehands Services Ltd Good, 1.3 miles away
- – Livecare Not yet rated, 1.3 miles away
- RI Aspire 2B Care Requires improvement, 1.3 miles away
- RI Fern House Requires improvement, 1.4 miles away
- G Bronte Care Services Good, 1.4 miles away