Fletcher Court
- Home care
- Dementia care
- Registered since 2019
- Bradford, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
62 of 72
rated home care services in Bradford are rated Good, like this one.
Fletcher Court: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Housing 21 - Staveley Court Good, 0.5 miles away
- RI Worth Valley Care Services Ltd Requires improvement, 1.3 miles away
- RI Gill Healthcare Keighley Requires improvement, 1.5 miles away
- RI Angila Care Ltd Requires improvement, 1.5 miles away
- G Personalized Care Services Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 June 2021. Quoted under the Open Government Licence.
The provider had clear safeguarding policies and procedures in place to protect people from harm. Staff knew what to do if they thought someone was at risk. Risks were appropriately assessed and reviewed. Medicines were managed safely. Safe recruitment processes were in place to ensure staff were suitable to work with vulnerable people. Infection prevention and control (IPC) systems were in place to reduce people's risk of infection, including COVID-19.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and promoted independence; the policies and systems in the service supported this practice.
Staff received induction training and followed a programme of continuous learning. Staff said they felt well supported. People's needs were assessed, and care and support were regularly reviewed. Appropriate referrals were made to external services to ensure people's needs were met.
Feedback we received from people who used the service and their relatives was complimentary about the care staff. Staff involved people in decisions about their day to day care and consulted people regarding what they wanted.
Systems were in place to make sure the service complied with the Accessible Information Standards.
People's care records documented the level of care and support required. They were up to date and were regularly reviewed. Documentation to record end of life wishes had been sourced for when staff had completed their training. Complaints were investigated and responded to appropriately.
People, relatives and staff spoke highly of the management at the service. Systems were in place to monitor the quality and safety of the service. People were provided with the opportunity to feedback on the service they received, and any issues were addressed. The service worked well in partnership with others to ensure the best outcomes for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Nicola Keenan
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
City of Bradford Metropolitan District Council runs 5 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding and 1 has no rating yet.
Other services run by City of Bradford Metropolitan District Council
- O Bradford Home Support Outstanding. Home care, Bradford
- G Beckfield Good. Care home, Bradford
- G Valley View Court Good. Care home, Bradford
- – Woodside Court Not yet rated. Home care, Bradford
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Fletcher Court provide nursing care?
- The Care Quality Commission's register does not list nursing care for Fletcher Court.
- When was Fletcher Court last inspected?
- The Care Quality Commission's latest rating for Fletcher Court was published on 4 June 2021.
- Who runs Fletcher Court?
- Fletcher Court is run by City of Bradford Metropolitan District Council. It runs 5 services, all in Yorkshire and the Humber.
- What is Fletcher Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 June 2021.
Contact
- Phone
- 01535 618633
- Address
- Scatcherd Drive, Keighley, West Yorkshire, BD22 7NU Map (opens Google Maps)
Compare nearby
- G Housing 21 - Staveley Court Good, 0.5 miles away
- RI Worth Valley Care Services Ltd Requires improvement, 1.3 miles away
- RI Gill Healthcare Keighley Requires improvement, 1.5 miles away
- RI Angila Care Ltd Requires improvement, 1.5 miles away
- G Personalized Care Services Good, 1.6 miles away