Cecil Court

Cecil Court is a care home that provides accomodation and personal care for up to 45 older people in one adapted building. At the time of our inspection there were 43 people using the service including those living with dementia.

At the previous inspection Cecil Court had participated in the 'My Life' project that researched the effectiveness of individual biographical reminiscence films for people with dementia. We saw first-hand the positive effect these film biographies had in greatly enriching people's quality of life and reducing their anxiety. This has now been further developed by the home participating in the development of a 'My Life' TV channel that provides people with dementia and others with access to topics identified as of interest to them, whenever they wish.

The home was excellently led and managed in a positive, open, and transparent way and had an inclusive culture. The provider's vision and values were clearly set out and staff understood and followed them. Areas of responsibility and accountability for staff and management were clearly defined, and an outstanding service was provided that was regularly reviewed. There were thorough audits conducted, and records kept up to date. Whenever opportunities arose, community links and working partnerships were established and maintained to minimise people's social isolation. The provider met Care Quality Commission (CQC) registration requirements. Healthcare professionals said that the service was very well managed and met people's needs in a professional, open, caring and friendly manner.