Waterside Care Centre
- Care home
- 47 beds
- Nursing care
- Dementia care
- Registered since 2010
- Newland, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published.
125 of 156
rated care homes in Worcestershire are rated Good, like this one.
Waterside Care Centre: inspection record
Rated Good in January 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hamilton House Good, 0.2 miles away
- G Dalvington/The Oaks Good, 1.4 miles away
- G Matrixcare Good, 1.7 miles away
- G Springfield House Good, 1.8 miles away
- RI The Springs Care Home Requires improvement, 2 miles away
About the service
From the Care Quality Commission's inspection report published 26 January 2024. Quoted under the Open Government Licence.
Waterside Care Centre is registered to provide nursing and personal care for up to 47 people. This is a purpose-built home where care and support are provided to people aged 65 and over, including people living with dementia. At the time of the inspection 37 people were living at the home.
What inspectors found
People were safeguarded and protected from the risk of avoidable harm. Staff demonstrated good infection prevention and control practice. There were sufficient staff to provide responsive and unhurried care. Medicines were managed safely, however, management and storage of topical creams required improvement. We have made a recommendation about management of topical creams.
Read the rest of CQC's summary
People received an assessment when they joined the service to support the development of a care plan. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff helped people maintain a balanced diet and manage health conditions with support from other professionals as needed.
Staff were caring, compassionate and kind. Staff understood how to support people in a way that promoted their privacy, independence and dignity. The service sought to meet people's needs in relation to equality and diversity.
There was a positive and open culture, and the management team were approachable. There were systems in place to ensure people received good quality care. Staff were able to share their views about the service and people and their relatives were also able to five give feedback.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Penelope Cottrill
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 26 January 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Minster Care Management LimitedBrand: Minster Care Group
- Ownership type
- Organisation
- Companies House number
- 03676785 (opens Companies House)
Minster Care Management Limited runs 27 services in England, 7 of them in the West Midlands. 18 are rated Good or Outstanding, 7 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Minster Care Management Limited
- G Abbeywell Court Good. Care home with nursing, Staffordshire
- G Broadgate Care Home Good. Care home with nursing, Nottinghamshire, East Midlands
- G Chestnut Lodge Good. Care home with nursing, Ealing, London
- G Elm Lodge Good. Care home with nursing, Ealing, London
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Waterside Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Waterside Care Centre as a care home with nursing.
- How many beds does Waterside Care Centre have?
- The Care Quality Commission's register lists 47 beds at Waterside Care Centre.
- When was Waterside Care Centre last inspected?
- The Care Quality Commission's latest rating for Waterside Care Centre was published on 26 January 2024.
- Who runs Waterside Care Centre?
- Waterside Care Centre is run by Minster Care Management Limited. It runs 27 services in England, 7 of them in the West Midlands.
- What is Waterside Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 January 2024.
Contact
- Phone
- 01886 833706
- Address
- Leigh Sinton, Malvern, WR13 5EQ Map (opens Google Maps)
Compare nearby
- G Hamilton House Good, 0.2 miles away
- G Dalvington/The Oaks Good, 1.4 miles away
- G Matrixcare Good, 1.7 miles away
- G Springfield House Good, 1.8 miles away
- RI The Springs Care Home Requires improvement, 2 miles away