Rayners Residential Care Home
- Care home
- 45 beds
- No nursing
- Dementia care
- Registered since 2011
- Griffitts Yard, Buckinghamshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
3 months
since the latest rating was published.
78 of 113
rated care homes in Buckinghamshire are rated Good, like this one.
Rayners Residential Care Home: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Birchwood Outstanding, 1.6 miles away
- G 69 Chartridge Lane Good, 1.8 miles away
- G The Willow Good, 1.8 miles away
- RI Chesham Bois Manor Requires improvement, 1.8 miles away
- RI Portobello Place Requires improvement, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 15 July 2026 (assessment visit 20 April 2026). Quoted under the Open Government Licence.
Date of assessment 05 May 2026 to 08 June 2026. Rayners Residential Care Home provides support to older people, some of whom are living with dementia. The accommodation for people is spread over two floors. At the time of this assessment, 39 people were living at Rayners Residential Care Home.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People’s needs were assessed before and after they moved into the home to ensure these could be met safely. This was used as the basis for personalised care plans to ensure care supported people’s preferences and wellbeing. People were supported to eat and drink well and were provided with opportunities to take part in activities and social events, if they wished.
The service had initiatives in place to promote and support people with their health and wellbeing and routinely monitored people’s care and treatment.
People were treated with kindness and compassion. Staff knew people well and responded to their needs.
The provider had safeguarding processes in place and people could raise concerns.Staff consistently told us how they felt supported in their roles. They felt confident to speak up and knew they would be listened to. Staff were very clear about the shared vision for the service, ‘a home for life’.
Governance and oversight systems were not always effective. Audits failed to identify the risks we found at this assessment in relation to the environment, infection control, and safe medicine management. These issues were discussed with the provider and management team at the time of the assessment, and they agreed to take immediate action to address these concerns.
The provider had recently undertaken recruitment of overseas workers via a third party organisation and was not in possession of sufficient documentation to demonstrate suitability of staff appointed under this scheme.
The nominated individual and registered manager were proactive to our feedback and made some immediate changes to improve environmental safety.
We found the provider was in breach of the regulation relating to safe care and treatment and also in breach of the regulation relating to good governance.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of a legal regulation relating to safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was in breach of a legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 15 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jeanne Matthews
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 1 November 2017. Latest assessment published 15 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 02263928 (opens Companies House)
Getting help from Buckinghamshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Buckinghamshire Council
- Ask for a care needs assessment
- Phone: 01296 383 204
- Support for carers
- Paying for care: Buckinghamshire Council
Checked on the council's website, November 2026.
Common questions
- Does Rayners Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Rayners Residential Care Home as a care home without nursing.
- How many beds does Rayners Residential Care Home have?
- The Care Quality Commission's register lists 45 beds at Rayners Residential Care Home.
- When was Rayners Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Rayners Residential Care Home was published on 15 July 2026.
- Who runs Rayners Residential Care Home?
- Rayners Residential Care Home is run by Rayners (Extra Care Home) Limited.
- What is Rayners Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 July 2026.
Contact
- Phone
- 01494 773606
- Address
- Weedon Hill, Hyde Heath, Amersham, HP6 5UH Map (opens Google Maps)
Compare nearby
- O Birchwood Outstanding, 1.6 miles away
- G 69 Chartridge Lane Good, 1.8 miles away
- G The Willow Good, 1.8 miles away
- RI Chesham Bois Manor Requires improvement, 1.8 miles away
- RI Portobello Place Requires improvement, 2 miles away