Summerdale Court Care Home

What inspectors found

From the Care Quality Commission's assessment published 7 January 2025 (assessment visit 30 August 2024). Quoted under the Open Government Licence.

1. Safe

   GGood Good

   Staff understood their role in safeguarding people and how to raise concerns about people’s safety. Risk assessments had been carried out to identify any risks to people, when providing care and support. We observed there were sufficient staff were available to meet people’s needs and a robust recruitment system was in place.

   Accidents and incidents were recorded in detail, and these were investigated by the deputy manager and registered manager to prevent or minimise them from happening again. People received support with their medicine which was managed safely. There were systems in place for the monitoring and prevention of infection.

2. Well-led

   GGood Good

   We found there was effective systems in place to quality assure the services provided, manage risks and drive improvement. Staff gave good feedback about the registered manager and deputy manager and there were clear systems in place for monitoring the culture and morale of the service. The provider had clear governance systems in place to manage risks to people’s care. Information was kept securely and shared with appropriate agencies when needed. The provider worked collaboratively with external agencies when required and systems were in place for learning from incidents and improving the service. The provider valued diversity in its workforce and its recruitment policies and procedures supported this.