Brunswick Court Care Home
- Care home
- 90 beds
- Nursing care
- Dementia care
- Registered since 2010
- Watford, Hertfordshire, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Good in 2016, most recently Requires improvement in May 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 210
rated care homes in Hertfordshire are rated Requires improvement, like this one.
Brunswick Court Care Home: inspection record
Rated Requires improvement in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Tremona Care Home (Outstanding, 0.2 miles away) and Prince Michael of Kent Court (Good, 0.3 miles away).
Nearest care homes:
- O Tremona Care Home Outstanding, 0.2 miles away
- RI Langley View Residential Home Requires improvement, 0.3 miles away
- G Prince Michael of Kent Court Good, 0.3 miles away
- G Montrose Care Home Good, 0.3 miles away
- G Rosslyn Residential Care Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 5 May 2022. Quoted under the Open Government Licence.
Brunswick Court Care Home is a residential care home providing personal and nursing care to up to 90 people. The service provides support to older people and people with dementia. At the time of our inspection there were 62 people using the service.
Read the rest of CQC's summary
The building consisted of three floors and a basement. Each floor had living facilities which included people's individual bedrooms with en-suite, dining rooms and lounges.
What inspectors found
People felt the support received by staff was inconsistent and at times felt isolated which affected their wellbeing. Peoples care plans did not always allow the opportunity to detail what was important to the person. The provider had acknowledged this and put new software in place to rectify this. The provider and registered manager had a governance system in place, which included various audits and monitoring, improvement and actions were identified, however actions were not always completed. The registered manager had implemented a lot of changes since the last inspection. Systems had started to be used and there were clear outcomes from the quality assurance systems in place. However, at the time of the inspection these changes had only recently been implemented. The registered manager understood the need to ensure the quality of care continued, and to ensure the systems and culture of the service is sustained.
Read the rest of CQC's summary
People and their relatives felt staff provided care that was safe, and systems were in place to report concerns. The staff team had been safely recruited. Systems were in place to report and respond to accidents and incidents.
People felt safe with the care they received, and staff were knowledgeable about when to report concerns to safeguard people. Risk assessments highlighted people's individual needs, and professionals were referred to when staff needed input for people for example, a dietician. Where things went wrong, this was shared with staff and lessons were learnt and changes implemented.
Medicines were given to people when they needed them, where discrepancies were identified these were actioned appropriately. Infection prevention control measures were in place and staff were wearing appropriate personal protective equipment (PPE).
The registered manager had built positive relationships with professionals and was dedicated in making sure people got input from health professionals when needed. Professionals commented on the management teams support.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 5 May 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 May 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Ahmud Domah
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 5 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bupa Care Homes (AKW) LimitedBrand: BUPA Group
- Ownership type
- Organisation
- Companies House number
- 04122364 (opens Companies House)
Bupa Care Homes (AKW) Limited runs 9 services in England, 2 of them in the East of England. 7 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Bupa Care Homes (AKW) Limited
- G Ardenlea Grove Care Home Good. Care home with nursing, Solihull, West Midlands
- G Broomcroft House Care Home Good. Care home with nursing, Sheffield, Yorkshire and the Humber
- G Collingwood Grange Care Home Good. Care home with nursing, Surrey, South East
- G Erskine Hall Care Home Good. Care home with nursing, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Brunswick Court Care Home provide nursing care?
- Yes. The Care Quality Commission lists Brunswick Court Care Home as a care home with nursing.
- How many beds does Brunswick Court Care Home have?
- The Care Quality Commission's register lists 90 beds at Brunswick Court Care Home.
- When was Brunswick Court Care Home last inspected?
- The Care Quality Commission's latest rating for Brunswick Court Care Home was published on 5 May 2022.
- Who runs Brunswick Court Care Home?
- Brunswick Court Care Home is run by Bupa Care Homes (AKW) Limited. It runs 9 services in England, 2 of them in the East of England.
- What is Brunswick Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 May 2022.
Contact
- Phone
- 01923 218333
- Address
- 62 Stratford Road, Watford, WD17 4JB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Tremona Care Home (Outstanding, 0.2 miles away) and Prince Michael of Kent Court (Good, 0.3 miles away).
Nearest care homes:
- O Tremona Care Home Outstanding, 0.2 miles away
- RI Langley View Residential Home Requires improvement, 0.3 miles away
- G Prince Michael of Kent Court Good, 0.3 miles away
- G Montrose Care Home Good, 0.3 miles away
- G Rosslyn Residential Care Good, 0.5 miles away