Grange Hill House Residential Home
- Care home
- 38 beds
- No nursing
- Dementia care
- Registered since 2010
- Worcestershire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 156
rated care homes in Worcestershire are rated Requires improvement, like this one.
Grange Hill House Residential Home: inspection record
Rated Requires improvement in January 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Lapal House (Good, 1 mile away) and Halas Homes (Good, 1 mile away).
Nearest care homes:
- G Lapal House Good, 1 mile away
- RI Shenstone Court Care Home Requires improvement, 1 mile away
- G Halas Homes Good, 1 mile away
- G Inshore Support Limited - 10 Melbourne Road Good, 1.2 miles away
- G Gower Gardens Residential Care Home Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 19 January 2023. Quoted under the Open Government Licence.
Grange Hill Residential Home provides accommodation with personal care and support for up to 38 older people. Some people were living with dementia and other associated illnesses. At the time of our visit, 30 people were living at Grange Hill.
What inspectors found
People did not always have risks to their health and welfare effectively managed. Care plans and risk assessments did not always reflect the guidance and advice from professionals.
Read the rest of CQC's summary
Audits were not effective in identifying where actions were needed to improve the assessment and monitoring of risks.
There was no oversight of the effectiveness of systems to monitor people's health and wellbeing. Where people had been assessed as needing monitoring of their food and fluid intake, this was not always carried out effectively.
Care plans did not always contain the necessary information to enable staff to provide safe support.
Medicines were managed safely, and people received their medicines in line with their prescription.
There were systems to identify when people needed safeguarding and staff understood their responsibilities to keep people safe.
People and relatives told us they felt safe and were happy with the care they received.
Questions to ask when you visit
- Safe was rated Requires improvement on 19 January 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 19 January 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Emma Lenton
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 19 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Carlton Care Homes Ltd
- Ownership type
- Organisation
- Companies House number
- 04534216 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Grange Hill House Residential Home provide nursing care?
- No. The Care Quality Commission lists Grange Hill House Residential Home as a care home without nursing.
- How many beds does Grange Hill House Residential Home have?
- The Care Quality Commission's register lists 38 beds at Grange Hill House Residential Home.
- When was Grange Hill House Residential Home last inspected?
- The Care Quality Commission's latest rating for Grange Hill House Residential Home was published on 19 January 2023.
- Who runs Grange Hill House Residential Home?
- Grange Hill House Residential Home is run by Carlton Care Homes Ltd.
- What is Grange Hill House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 January 2023.
Contact
- Phone
- 0121 550 1312
- Address
- 516 Bromsgrove Road, Hunnington, Halesowen, B62 0JJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Lapal House (Good, 1 mile away) and Halas Homes (Good, 1 mile away).
Nearest care homes:
- G Lapal House Good, 1 mile away
- RI Shenstone Court Care Home Requires improvement, 1 mile away
- G Halas Homes Good, 1 mile away
- G Inshore Support Limited - 10 Melbourne Road Good, 1.2 miles away
- G Gower Gardens Residential Care Home Good, 1.6 miles away