Primrose Croft Care Home
- Care home
- 38 beds
- No nursing
- Dementia care
- Registered since 2011
- Cambridge, Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
102 of 121
rated care homes in Cambridgeshire are rated Good, like this one.
Primrose Croft Care Home: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cambridge Manor Care Home Good, 0.2 miles away
- G Langdon House Good, 0.7 miles away
- G Alex Wood House Good, 0.8 miles away
- RI Woodlands Care Centre Requires improvement, 1 mile away
- G Buchan House Care Home Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 9 March 2021. Quoted under the Open Government Licence.
Primrose Croft Care Home provides accommodation and personal care for up to 38 older people, some of whom are living with dementia. At the time of the inspection, 31 people were living at the service.
Read the rest of CQC's summary
We found the following examples of good practice:
A purpose-built screen had been created and used to form a visiting pod at the home's main entrance. This allowed people and their family members to visit each other safely.
The provider had purchased two computer tablets to allow people and their friends and family to keep in touch virtually.
The provider had purchased pulse oximeters and had trained staff in their use so they could better monitor people's oxygen saturation levels if needed.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Rachel Pardoe
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 9 March 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Primrose Healthcare LimitedBrand: Excelcare Holdings
- Ownership type
- Organisation
- Companies House number
- 04159746 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Primrose Croft Care Home provide nursing care?
- No. The Care Quality Commission lists Primrose Croft Care Home as a care home without nursing.
- How many beds does Primrose Croft Care Home have?
- The Care Quality Commission's register lists 38 beds at Primrose Croft Care Home.
- When was Primrose Croft Care Home last inspected?
- The Care Quality Commission's latest rating for Primrose Croft Care Home was published on 14 November 2019.
- Who runs Primrose Croft Care Home?
- Primrose Croft Care Home is run by Primrose Healthcare Limited.
- What is Primrose Croft Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 November 2019.
Contact
- Phone
- 01223 354773
- Address
- Primrose Croft, Primrose Street, Cambridge, CB4 3EH Map (opens Google Maps)
Compare nearby
- G Cambridge Manor Care Home Good, 0.2 miles away
- G Langdon House Good, 0.7 miles away
- G Alex Wood House Good, 0.8 miles away
- RI Woodlands Care Centre Requires improvement, 1 mile away
- G Buchan House Care Home Good, 1.1 miles away