Ravenscourt Nursing Home

Visits to the service by friends and relatives were carried out in line with current guidance. There was a designated visiting area which visitors reached directly from the garden. Where relatives had been unable to visit, they were encouraged to maintain contact with people electronically.

Visitors had to complete a risk assessment before visiting which included declaring if they had any symptoms of Covid-19. Temperature checks were carried out on staff and visitors upon arrival to the premises.

The provider had made appropriate arrangements to test people and staff for Covid-19 and was following government guidance on regular testing. Measures were in place to ensure the safety of staff and people should they have tested positive for Covid-19.

The provider had taken steps to ensure they had adequate supplies of Personal Protective Equipment (PPE). Staff had received training in the use of PPE and were seen to be wearing it during the course of the inspection.

Cleaning schedules were in place and there were systems for recording completed cleaning. These were checked daily by a member of the management team. Regular infection control audits were carried out at the service

Further information is in the detailed findings below.

The five questions we ask about services and what we found