Ashling House
Care home, Havering, 14 beds
Good
Rated on
Rating from the Care Quality Commission.
Ashling House: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and July 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 46 Good care homes in Havering, out of 51 with a rating.
- Smaller than 6 in 10 care homes in Havering.
About the service
From the Care Quality Commission's inspection report published 18 July 2023. Quoted under the Open Government Licence.
Ashling House supports people aged 65 or over, some of whom have dementia care or mobility needs. It is registered to accommodate and support up to 14 people. At the time of the inspection, 10 people were living at the home. The home has 2 floors with adapted facilities and en-suite rooms.
What inspectors found
People were safe and protected from the risk of abuse. Risks to people's health were assessed so staff could support them safely. People's medicines were managed safely. The provider recruited staff appropriately and checked they were suitable to work with people. There were enough staff working in the home to support people. Systems were in place to prevent and control infections. Procedures were being put in place to learn lessons following accidents and incidents in the home.
There were processes to assess people's needs to determine if the home could meet their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
People were supported to be as independent as possible and achieve positive outcomes. People received care and support that was personalised for their needs. Staff were trained to carry out their roles and received support with their development. People were able to access healthcare appointments with professionals. They were supported with food and drink to maintain their nutrition and have a balanced diet.
People's dignity, privacy and human rights were respected by staff. Their equality and diversity needs were assessed and understood. People took part in house activities and were supported with visits from relatives. Procedures were in place to manage complaints about the service. People's communication needs were met. Feedback was sought from people and relatives to help make continuous improvements to the home. The management team had systems to monitor the quality and safety of the home and the care provided.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 119 Elmhurst Drive, Hornchurch, RM11 1NZ |
|---|---|
| Neighbourhood | Hornchurch, Havering |
| Phone | 01708 452765 |
| Website | www.ashlinghouse-arranmanor.co.uk |
| Registered manager | Wendy Adnams |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 18 July 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | EC Romford Holdings Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12805016 (opens Companies House) |
EC Romford Holdings Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by EC Romford Holdings Limited
- G Arran Manor Care home, HaveringGood
Nearest alternatives
- G Candover House Care home, 0.4 miles awayGood
- G Fairkytes Care home, 0.5 miles awayGood
- G Ashgrove Residential Care Home Care home, 0.5 miles awayGood
- G Abbcross Nursing Home Care home with nursing, 0.6 miles awayGood
- G Moreland House Care Home Care home with nursing, 0.7 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Ashling House provide nursing care?
- No. The Care Quality Commission lists Ashling House as a care home without nursing.
- How many beds does Ashling House have?
- The Care Quality Commission's register lists 14 beds at Ashling House.
- When was Ashling House last inspected?
- The Care Quality Commission's latest rating for Ashling House was published on 18 July 2023.
- Who runs Ashling House?
- Ashling House is run by EC Romford Holdings Limited. It runs 2 services in London.
- What is Ashling House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 July 2023.