Arran Manor
Care home, Havering, 22 beds
Good
Rated on
Rating from the Care Quality Commission.
Arran Manor: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and June 2023.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 46 Good care homes in Havering, out of 51 with a rating.
- About the middle for size in Havering.
About the service
From the Care Quality Commission's inspection report published 14 June 2023. Quoted under the Open Government Licence.
Arran Manor is a residential care home providing nursing and personal care to people. The care home accommodates 22 people in one adapted building. The service provides support to older people and people living with dementia. At the time of our inspection there were 18 people using the service.
People's experience of using the service and what we found The provider had monitoring systems to ensure they provided good care. People's care was personalised to reflect their individual needs and preferences. People had care plans and risk assessments in place which detailed how they liked to be supported; however, some care plans and risk assessments had not been reviewed since 2020. We have made a recommendation about care plans and risk assessments.
Read the full summary
Staff understood how to raise concerns and knew what to do to safeguard people. Effective arrangements were in place to ensure recruitment checks on staff were safe. Minor improvements were required to staff recruitment files. We have made a recommendation about staff recruitment files.
Audits and quality assurance were in place but needed some improvement to ensure the service continually improved and provided positive outcomes for people. We have made a recommendation about quality assurance processes.
We received positive feedback on the service. One person said, ''The manager is great and is very passionate about the service. Staff are excellent and very caring.''
Care and treatment was planned and delivered in a way that ensured people's safety and welfare. People were cared for and supported by staff who had received appropriate training. There were systems in to minimise the risk of infections. There were safe medicine procedures for staff to follow.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Well-led was rated Requires improvement on 14 June 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 55 Westmoreland Avenue, Hornchurch, RM11 2EJ |
|---|---|
| Neighbourhood | Gidea Park, Havering |
| Phone | 01708 452765 |
| Registered manager | Wendy Adnams |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 14 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | EC Romford Holdings Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12805016 (opens Companies House) |
EC Romford Holdings Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by EC Romford Holdings Limited
- G Ashling House Care home, HaveringGood
Nearest alternatives
- G Moreland House Care Home Care home with nursing, 0.2 miles awayGood
- G Dothan House Care home, 0.3 miles awayGood
- – Signature at Hornchurch Care home with nursing, 0.6 miles awayNot yet rated
- G Abbcross Nursing Home Care home with nursing, 0.7 miles awayGood
- G 13a Repton Drive Care home, 0.7 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Arran Manor provide nursing care?
- No. The Care Quality Commission lists Arran Manor as a care home without nursing.
- How many beds does Arran Manor have?
- The Care Quality Commission's register lists 22 beds at Arran Manor.
- When was Arran Manor last inspected?
- The Care Quality Commission's latest rating for Arran Manor was published on 14 June 2023.
- Who runs Arran Manor?
- Arran Manor is run by EC Romford Holdings Limited. It runs 2 services in London.
- What is Arran Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 June 2023.