Rated Care Homes

The Dales

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Rated Good at every inspection since 2016.

  • 7 months

    since the latest rating was published.

  • 149 of 181

    rated care homes in North Yorkshire are rated Good, like this one.

The Dales: inspection record

Care home with nursing, 56 beds, North Yorkshire

Rated Good in March 2026.

The Dales: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
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  2. G
    The Raikes Residential Home Good, 3.1 miles away
  3. G
    Craven Nursing Home Limited Good, 3.2 miles away
  4. G
  5. G
    Jubilee Lodge Good, 3.4 miles away

See all care homes in North Yorkshire

See all care homes in Skipton

What inspectors found

From the Care Quality Commission's assessment published 3 March 2026 (assessment visit 5 January 2026). Quoted under the Open Government Licence.

Assessment dates: 2 and 3 February 2026.

The Dales is a nursing home supporting adults over and under 65 years, including people living with dementia, mental health conditions and physical disabilities. Staff knew people well and provided warm, compassionate and person‑centred care. The environment remained calm, welcoming and homely, and people and relatives consistently described staff as attentive, caring and responsive.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

People told us they had complete confidence in staff and felt genuinely valued and respected. Staff demonstrated creativity and emotional connection in the way they supported people, enabling positive experiences even when plans changed. We found strong evidence of staff taking time to understand what mattered to people, including their communication needs, past histories, preferred routines, interests and aspirations. This approach ensured people were consistently enabled to express themselves, maintain independence and remain involved in decisions about their care.

There was a positive culture where staff worked effectively as a team and with external professionals to ensure people’s health and wellbeing needs were fully met. Life‑enrichment activities were thoughtfully planned and highly personalised, contributing to meaningful and fulfilling daily experiences for people. Relatives spoke positively about the caring nature of staff and described consistently high levels of trust and engagement.

Leaders promoted an open, inclusive and learning‑focused culture. The registered manager was visible, approachable and valued, and staff felt supported, respected and empowered to deliver high‑quality, person‑centred care. Governance arrangements remained strong, with oversight processes ensuring safe, compassionate and consistent care. Overall, the service demonstrated a caring culture underpinned by compassion, dignity and respect, with strengthened evidence supporting high‑quality caring practice.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask how nursing cover works at night and at weekends.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Roisin Doyle
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 18 December 2018. Latest assessment published 3 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Barchester Healthcare Homes LimitedBrand: Barchester Healthcare
Ownership type
Organisation
Companies House number
02849519 (opens Companies House)

Barchester Healthcare Homes Limited runs 153 services in England, 17 of them in Yorkshire and the Humber. 114 are rated Good or Outstanding, 12 are rated Requires improvement or Inadequate and 27 have no rating yet.

Other services run by Barchester Healthcare Homes Limited

  1. O
    Badgeworth Court Care Centre Outstanding. Care home with nursing, Gloucestershire, South West
  2. O
    Briardene Care Home Outstanding. Care home with nursing, Stockton-on-Tees, North East
  3. O
    Harton Grange Outstanding. Care home, South Tyneside, North East
  4. O
    Lucerne House Outstanding. Care home with nursing, Devon, South West

See all 153 services run by Barchester Healthcare Homes Limited

Getting help from North Yorkshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Dales provide nursing care?
Yes. The Care Quality Commission lists The Dales as a care home with nursing.
How many beds does The Dales have?
The Care Quality Commission's register lists 56 beds at The Dales.
When was The Dales last inspected?
The Care Quality Commission's latest rating for The Dales was published on 3 March 2026.
Who runs The Dales?
The Dales is run by Barchester Healthcare Homes Limited. It runs 153 services in England, 17 of them in Yorkshire and the Humber.
What is The Dales's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 3 March 2026.