Halifax Drive

We found the following examples of good practice.

• The provider ensured there was sufficient stock of Personal Protective Equipment (PPE) and we observed staff wearing this in line with national guidance.

• There was a testing programme in place for staff and people living in the service. This was to ensure if any staff or people had contracted Covid-19 and were asymptomatic, this was identified in a timely way.

• There was a clear procedure in place to ensure people were admitted to the service safely.

• Information and guidance including easy read documents were available to staff and people living in the service, these related to Covid-19 and infection control.

• The registered manager had introduced a visiting procedure where all visitors were required to have their temperature taken, have sufficient Personal Protective Equipment (PPE) and were instructed regarding social distancing.

• The provider had ensured staff were skilled in infection prevention control. This included modules about infection control and training relating to 'Donning and Doffing', how to put on and remove Personal Protective Equipment (PPE).

• People were supported with their well-being when they were unable to have visitors to the service. People were supported to keep in contact with friends and relatives through video calls.

• Staff were supported with their well-being throughout the covid pandemic. This included support while staff were shielding and thank you gifts for staff.

• The service was clean and well maintained.

Further information is in the detailed findings below.

The five questions we ask about services and what we found