Clare House Care Home
Care home with nursing, Hillingdon, 40 beds
Good
Rated on
Rating from the Care Quality Commission.
Clare House Care Home: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2015. Rated Good in 2015 and 2017, then Requires improvement in 2019, then Good in 2022 and November 2025.
The latest rating was published 11 months ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Larger than 6 in 10 care homes in Hillingdon.
What inspectors found
From the Care Quality Commission's assessment published 11 November 2025 (assessment visit 8 September 2025). Quoted under the Open Government Licence.
Date of assessment: 6 -13 October 2025. We carried out an unannounced site visit to the service on 13 October 2025.
The last rating of this service was good (published 27 August 2022). This assessment was conducted due to the length of time since the service was last assessed. The rating remains good after this assessment.
Read the full summary
Clare House Care Home is a care home with nursing for up to 40 older people. At the time of our assessment, 35 people were living at the service.
The provider had systems to help safeguard people from the risk of abuse. They investigated and learnt from allegations of abuse, complaints, accidents and incidents. Staff assessed and planned for risks to people’s safety and wellbeing. People lived in a safe, clean and well-maintained environment. Staff ensured people received their medicines safely and as prescribed. There were enough suitably trained staff to care for people and keep them safe.
Staff assessed people’s needs and choices. They created care plans to ensure people received personalised care. Staff monitored people’s wellbeing and outcomes. Staff worked well together and with other professionals to meet people’s needs. People consented to their care and treatment. Their choices were respected.
Staff were kind and caring. People formed good relationships with staff and each other. People were treated as individuals. Staff were attentive and responded to people’s needs. People were supported to retain their independence whenever possible, and this is what they wanted.
People’s diverse needs were met. People were able to access the services they needed. Staff provided information in formats people could understand. The provider listened to people and involved them in decisions about their care and the running of the home.
There was an inclusive and open culture at the service. Managers were experienced and qualified. The provider had suitable policies and procedures which reflected good practice and legislation. Staff and managers conducted regular audits of the service. Improvements were made when concerns were identified.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
The last rating for this key question was good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
The last rating for this key question was good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
The last rating for this key question was good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
The last rating for this key question was good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
The last rating for this key question was good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Harefield Road, Uxbridge, UB8 1PP |
|---|---|
| Phone | 01895 272766 |
| Registered manager | Jeanette Gittens |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 27 August 2022 (opens the Care Quality Commission website) Latest assessment published 11 November 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bupa Care Homes (BNH) LimitedBrand: BUPA Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02079932 (opens Companies House) |
Bupa Care Homes (BNH) Limited runs 4 services in London. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Bupa Care Homes (BNH) Limited
- G Red Court Care Home Care home with nursing, CroydonGood
- G The Arkley Care Home Care home with nursing, BarnetGood
- RI Havering Court Care Home Care home with nursing, HaveringRequires improvement
Nearest alternatives
- G Sweetcroft Residential Care Home Care home, 1 mile awayGood
- G Woodlands Care Home Care home, 1.2 miles awayGood
- G Simone's House Care home, 1.2 miles awayGood
- RI Options The Old Vicarage Care home, 1.3 miles awayRequires improvement
- G 78 Hoylake Crescent Care home, 1.4 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Clare House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Clare House Care Home as a care home with nursing.
- How many beds does Clare House Care Home have?
- The Care Quality Commission's register lists 40 beds at Clare House Care Home.
- When was Clare House Care Home last inspected?
- The Care Quality Commission's latest rating for Clare House Care Home was published on 11 November 2025.
- Who runs Clare House Care Home?
- Clare House Care Home is run by Bupa Care Homes (BNH) Limited. It runs 4 services in London.
- What is Clare House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 November 2025.