Brooklyn House Nursing Home
- Care home
- 38 beds
- Nursing care
- Dementia care
- Registered since 2010
- Attleborough, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
3 months
since the latest rating was published.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
Brooklyn House Nursing Home: inspection record
Rated Requires improvement in July 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: St Edmunds (Good, 0.2 miles away) and St Elmos (Good, 0.3 miles away).
Nearest care homes:
- G St Edmunds Good, 0.2 miles away
- G St Elmos Good, 0.3 miles away
- O Oak Trees (Respite) Outstanding, 0.3 miles away
- G Fairland House Good, 0.3 miles away
- G The Laurels Care Home Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 July 2026 (assessment visit 7 May 2026). Quoted under the Open Government Licence.
We carried out this assessment between 14 May 2026 to 1 June 2026. Brooklyn House nursing home is a care home providing accommodation for people requiring nursing or personal care. The service supports adults over or under 65 years of age and people living with dementia. The service supports up to 38 people.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We carried out our assessment due to the age of the service rating.
During our inspection we found concerns with audit and quality assurance processes as they did not identify concerns we found. We found portable oxygen cylinders were stored in an unventilated cupboard near people, an area of a hot pipe in an assisted bathroom was not insulated, people had access to substances which could be harmful, radiators had plastic coated metal frames over them which did not stop hot radiators being accessible to people, and poor infection control. People were not always being supported to reposition in line with the required time regime, and a Mental Capacity Assessment (MCA) had not been completed for a person.
These concerns constituted breaches in regulations for good governance and safe care and treatment.
Brooklyn House nursing home had a caring staff team with the right skills and knowledge to support people effectively. Staff received training and regular supervisions to maintain quality care. The service worked in partnership with other organisations including health and community groups to meet people’s needs.
Staff told us that they were supported by the registered manager, who was approachable.
The provider and registered manager were committed to improvement. The registered manager was proactive with concerns we raised and actioned them during our inspection.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 29 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 29 July 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Rosalind Godfrey
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 17 October 2018. Latest assessment published 29 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Brooklyn House LimitedBrand: Caring Homes
- Ownership type
- Organisation
- Companies House number
- 04217732 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Brooklyn House Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Brooklyn House Nursing Home as a care home with nursing.
- How many beds does Brooklyn House Nursing Home have?
- The Care Quality Commission's register lists 38 beds at Brooklyn House Nursing Home.
- When was Brooklyn House Nursing Home last inspected?
- The Care Quality Commission's latest rating for Brooklyn House Nursing Home was published on 29 July 2026.
- Who runs Brooklyn House Nursing Home?
- Brooklyn House Nursing Home is run by Brooklyn House Limited.
- What is Brooklyn House Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 July 2026.
Contact
- Phone
- 01953 455789
- Address
- Queen's Road, Attleborough, NR17 2AG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: St Edmunds (Good, 0.2 miles away) and St Elmos (Good, 0.3 miles away).
Nearest care homes:
- G St Edmunds Good, 0.2 miles away
- G St Elmos Good, 0.3 miles away
- O Oak Trees (Respite) Outstanding, 0.3 miles away
- G Fairland House Good, 0.3 miles away
- G The Laurels Care Home Good, 0.7 miles away