Ashlong Cottage
Care home, Sutton, 6 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Ashlong Cottage: inspection record
Rated Requires improvement in August 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, 2017 and 2019, then Requires improvement in August 2026.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published 2 months ago.
How it compares locally
- One of 3 Requires improvement care homes in Sutton, out of 63 with a rating.
- Smaller than 9 in 10 care homes in Sutton.
What inspectors found
From the Care Quality Commission's assessment published 10 August 2026 (assessment visit 9 June 2026). Quoted under the Open Government Licence.
Date of Assessment: 15 June to 13 July 2026. Ashlong Cottage is a care home providing support for autistic people and people with a learning disability. At the time of the assessment, there were 6 people using the service.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgments about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
The service did not ensure people were consistently supported to access meaningful activities and community opportunities that reflected their interests and preferences. Governance processes required strengthening to ensure effective oversight of care delivery. The provider was in breach of the legal regulations relating to person-centred care and good governance.
Improvements were also required to ensure that mental capacity assessments were regularly reviewed and that people’s care plans accurately reflected their current support needs. The provider acted promptly to ensure people received appropriate support to maintain their nail care needs.
Since the last inspection, improvements had been made to ensure the safe storage of harmful substances. People were protected from abuse and avoidable harm through effective safeguarding systems and processes in place. Staff received appropriate training, supervision, and support to carry out their roles safely. People were supported to have their medicines as prescribed.
Staff knew people well and understood their preferences. Systems were in place to promote continuity of care and involve people and their relatives in decisions about the support provided. People were also supported to maintain important relationships and plan for their future needs.
Leaders were approachable and demonstrated a good understanding of people’s needs and the day-to-day operation of the service. The provider worked collaboratively with healthcare professionals to support positive outcomes for people.
We have asked the provider for an action plan in response to the concerns found at this assessment.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people's outcomes were consistently good, and people's feedback confirmed this.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
The service was in breach of legal regulation in relation to person centred care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to how well the service was governed.
Questions to ask when you visit
- Caring was rated Requires improvement on 10 August 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 10 August 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 141a Longfellow Road, Worcester Park, KT4 8BA |
|---|---|
| Phone | 020 8337 0839 |
| Website | www.alliedcare.co.uk |
| Registered manager | Baboo Hurynag |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 9 February 2022 (opens the Care Quality Commission website) Latest assessment published 10 August 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ashlong House LimitedBrand: Allied Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03925062 (opens Companies House) |
Nearest alternatives
- G Ashington House Care home, 0.5 miles awayGood
- G St Ann's Lodge 1 Care home, 0.8 miles awayGood
- – St Ann's Lodge 2 Care home, 0.8 miles awayNo overall rating
- O The White House Nursing Home Limited Care home with nursing, 0.9 miles awayOutstanding
- G Cloyda Care Home Care home, 0.9 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Ashlong Cottage provide nursing care?
- No. The Care Quality Commission lists Ashlong Cottage as a care home without nursing.
- How many beds does Ashlong Cottage have?
- The Care Quality Commission's register lists 6 beds at Ashlong Cottage.
- When was Ashlong Cottage last inspected?
- The Care Quality Commission's latest rating for Ashlong Cottage was published on 10 August 2026.
- Who runs Ashlong Cottage?
- Ashlong Cottage is run by Ashlong House Limited.
- What is Ashlong Cottage's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 August 2026.