Holmdale

People received care and support from experienced staff who were supported in their role. People were offered a nutritious and balanced diet that met their cultural needs and wishes. Systems were in place to ensure that people's healthcare needs were understood and met.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. Care is person-centred and promotes people's dignity, privacy and human rights.

Right support: The layout of the home supported people to live independently. Staff supported people to live lives that were fulfilling. Right care: The care provided was person-centred and promoted people's dignity, privacy and upheld their human rights. Right culture: The values and of well rained staff ensured people living in the home were leading more inclusive lives within their communities.

Staff knew people well and were knowledgeable about individual's needs and wishes and how they were to be met. People and their family members had access to information as to how to raise a concern or complaint about the service.

Systems were in place to monitor the quality of the service that people received. Staff felt well supported by

the management team, who they felt were very approachable.