Frank Foster House
- Care home
- 80 beds
- No nursing
- Dementia care
- Registered since 2010
- Loughton, Essex, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Outstanding to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
56 of 361
rated care homes in Essex are rated Requires improvement, like this one.
Frank Foster House: inspection record
Rated Requires improvement in April 2023, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Woodland Grove (Good, 1.7 miles away) and Beechlands (Good, 2.2 miles away).
Nearest care homes:
- RI Wensley House Residential Home Requires improvement, 1.4 miles away
- RI Loughton Hall Requires improvement, 1.7 miles away
- G Woodland Grove Good, 1.7 miles away
- G Beechlands Good, 2.2 miles away
- G The Mellows Good, 2.5 miles away
About the service
From the Care Quality Commission's inspection report published 19 April 2023. Quoted under the Open Government Licence.
Frank Foster House is a residential care home providing personal and nursing care to up to 80 people. The service provides support to older people and younger adults, some of whom may be living with dementia, physical disability or sensory impairment. The service accommodates people in one adapted building over 2 floors. At the time of our inspection there were 65 people using the service.
What inspectors found
People were not always protected from the risk of harm. The service was not always well led. The management of risk needs to improve in relation to fire safety and people's personal emergency evacuation plans [PEEPs].
Read the rest of CQC's summary
We have made recommendations to the registered manager around staffing levels, staff deployment and audit processes.
People were supported by staff who had been recruited safely. The provider ensured staff received training that met people's needs. People received their medicines from trained staff who had their competencies checked by management.
People were protected from the risk of abuse. Staff knew how to identify signs of abuse and felt comfortable raising concerns with the registered manager.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager acted in accordance with their legal and regulatory requirements and shared information in an open, honest and timely manner.
The service involved people and those important to them in a meaningful way. People's views were listened to and acted upon, meaning they had a direct say in the running of their home.
The registered manager and provider encouraged an open culture of learning from incidents, accidents and other relevant events.
Questions to ask when you visit
- Safe was rated Requires improvement on 19 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 19 April 2023. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 19 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Nicolas Kee Mew
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 19 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Runwood Homes LimitedBrand: Runwood
- Ownership type
- Organisation
- Companies House number
- 00731250 (opens Companies House)
Runwood Homes Limited runs 55 services in England, 37 of them in the East of England. 46 are rated Good or Outstanding and 9 are rated Requires improvement or Inadequate.
Other services run by Runwood Homes Limited
- O Low Furlong Outstanding. Care home, Warwickshire, West Midlands
- G Alexandra House - Harlow Good. Care home with nursing, Essex
- G Ashwood - Ware Good. Care home, Hertfordshire
- G Bennett Lodge Good. Care home, Thurrock
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Frank Foster House provide nursing care?
- No. The Care Quality Commission lists Frank Foster House as a care home without nursing.
- How many beds does Frank Foster House have?
- The Care Quality Commission's register lists 80 beds at Frank Foster House.
- When was Frank Foster House last inspected?
- The Care Quality Commission's latest rating for Frank Foster House was published on 19 April 2023.
- Who runs Frank Foster House?
- Frank Foster House is run by Runwood Homes Limited. It runs 55 services in England, 37 of them in the East of England.
- What is Frank Foster House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 April 2023.
Contact
- Phone
- 01992 812525
- Address
- Loughton Lane, Theydon Bois, CM16 7LD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Woodland Grove (Good, 1.7 miles away) and Beechlands (Good, 2.2 miles away).
Nearest care homes:
- RI Wensley House Residential Home Requires improvement, 1.4 miles away
- RI Loughton Hall Requires improvement, 1.7 miles away
- G Woodland Grove Good, 1.7 miles away
- G Beechlands Good, 2.2 miles away
- G The Mellows Good, 2.5 miles away