Rated Care Homes

Windle Court

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 7 ratings

    First rated Requires improvement in 2015, most recently Good in January 2026.

  • 9 months

    since the latest rating was published.

  • 295 of 361

    rated care homes in Essex are rated Good, like this one.

Windle Court: inspection record

Care home, 76 beds, Essex

Rated Good in January 2026.

Windle Court: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Eastham Good, 1.5 miles away
  2. G
    Rawreth Court Good, 2.5 miles away
  3. G
    Pinetree Care Home Good, 2.5 miles away
  4. G
    The Bungalow Good, 3.2 miles away
  5. G
    Timber Grove Good, 3.2 miles away

See all care homes in Essex

What inspectors found

From the Care Quality Commission's assessment published 26 January 2026 (assessment visit 1 December 2025). Quoted under the Open Government Licence.

Date of assessment 10 December 2025 to 30 December 2025.

Windle Court is a residential care home providing accommodation and personal care for up to 76 older people, including those living with dementia. At the time of our assessment, 74 people were living at the service.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The service is arranged across three areas Jasmine, Poppy, and Sunflower. Poppy and Sunflower are located within the main building, while Jasmine is a separate three-storey building adjacent to the main premises.

This was a responsive assessment based on the length of time since the last assessment.

Windle Court had systems and processes in place to deliver safe, effective, caring, responsive, and well-led care. Governance was supported by regular audits of infection control, medicines, and health and safety. Care planning was evidence-based, with risk assessments, referrals to external professionals, and weekly GP rounds providing clinical oversight.Staff training compliance and supervision were monitored, and workforce development was prioritised. Processes promoted dignity and respect through structured oversight, keyworker systems, and safeguarding policies. Responsiveness was supported by monthly care plan reviews, activity planning, and accessible information standards. Leadership maintained transparency through staff forums, flash meetings, and a comprehensive audit framework. Recruitment was robust,including full pre-employment checks and DBS verification.

However, odour issues were identified in some areas, and the registered manager implemented an action plan including deep cleaning, odour-neutralising products, and continence reviews. Concerns were also raised about staffing levels and communication, which occasionally affected timely updates.The provider acted quickly on feedback by increasing evening staffing in Sunflower and introducing a standard operating procedure to ensure families are informed promptly about health issues, receive updates within 48–72 hours, and have outcomes clearly communicated.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care,treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

10 inspection reports, latest 5 September 2019. Latest assessment published 26 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Runwood Homes LimitedBrand: Runwood
Ownership type
Organisation
Companies House number
00731250 (opens Companies House)

Runwood Homes Limited runs 55 services in England, 37 of them in the East of England. 46 are rated Good or Outstanding and 9 are rated Requires improvement or Inadequate.

Other services run by Runwood Homes Limited

  1. O
    Low Furlong Outstanding. Care home, Warwickshire, West Midlands
  2. G
    Alexandra House - Harlow Good. Care home with nursing, Essex
  3. G
    Ashwood - Ware Good. Care home, Hertfordshire
  4. G
    Bennett Lodge Good. Care home, Thurrock

See all 55 services run by Runwood Homes Limited

Getting help from Essex County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Windle Court provide nursing care?
No. The Care Quality Commission lists Windle Court as a care home without nursing.
How many beds does Windle Court have?
The Care Quality Commission's register lists 76 beds at Windle Court.
When was Windle Court last inspected?
The Care Quality Commission's latest rating for Windle Court was published on 26 January 2026.
Who runs Windle Court?
Windle Court is run by Runwood Homes Limited. It runs 55 services in England, 37 of them in the East of England.
What is Windle Court's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 January 2026.

Contact

Phone
01245 425980
Address
The Withywindle, Celeborn Street, South Woodham Ferrers, CM3 7BR Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Eastham Good, 1.5 miles away
  2. G
    Rawreth Court Good, 2.5 miles away
  3. G
    Pinetree Care Home Good, 2.5 miles away
  4. G
    The Bungalow Good, 3.2 miles away
  5. G
    Timber Grove Good, 3.2 miles away

See all care homes in Essex