Tomlen

Tomlen primarily supports people with a learning disability accommodated in one adapted building. There were four people living at Tomlen at the time of the inspection.

We found the following examples of good practice.

The service had systems in place for safe visiting to allow people to see and speak to their relatives. Visitation adjustments had been introduced including an alternative visiting room at a nearby service belonging to the provider which had been created to safely facilitate relatives' visits.

The service had sufficient stock of Personal Protective Equipment (PPE) which was organised in designated areas for donning and doffing (put on and take off). Staff participated in training sessions around infection control and using PPE and had their competency checked.

The service participated in the Covid-19 regular testing programme for staff.

The service understood the government guidance to ensure safe admissions.

A cleaning regime was followed to ensure effective measures to reduce infection risks, including tasks such as cleaning of any regular touchpoint surfaces.

The service supported people to understand Covid -19 by showing them videos and demonstrating PPE usage.

The service made changes to the environment to promote infection prevention control and social distancing such as purchasing individual armchairs for the each person for their sitting room.

Assessments had been carried out to ensure appropriate support for staff, these included for those with specific health conditions that might place them at increased risk of infection.

The provider's systems and processes for managing COVID-19 had been reviewed and kept up to date.

The five questions we ask about services and what we found