Westbrook House Integrated Care Centre

We found the following examples of good practice.

• Bedrooms in the designated care setting had ensuite bathrooms. • The designated care setting was uncluttered and clean. The area had its own equipment and a kitchenette for preparing snacks and drinks. • The designated care setting had its own outside space and communal areas were large enough to support social distancing. • There were cleaning schedules in place with daily and weekly check sheets and monthly auditing by the cleaning supervisor. • The designated care setting was clearly identified, the unit was not physically separate from the rest of the home but the doors in between were closed. Arrangements for entry and exit were safe. Staff breaks were managed to support social distancing.

We were assured of the provider's safe management of infection, prevention and control. However, the service was not suitable for the purposes of a Designated Setting because there were still service users living in the proposed area, plans had not been agreed to confirm a designated staff team and building works to reconfigure the space had not started.

Further information is in the detailed findings below.

The five questions we ask about services and what we found