Canterbury Adult Support Unit

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Staff were highly caring. People were truly respected, engaged in the service and involved in decisions around their care from choosing what they ate for dinner, what activities they did to the recruitment of new care workers.

People were happy staying at the service and with the support they received. People received person centred care and support from care workers who were well trained and competent. People enjoyed various activities and outings of their choosing and were enabled to have new experiences.

People were supported with complex health needs to stay well and have a good quality stay in line with their wishes and relatives were confident their loved ones were safe and well cared for. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

The quality and safety of the service was ensured by the provider. There was a positive, high quality and

caring culture in the service led by the registered manager which achieved positive outcomes for people. Care workers told us it was a good place to work and they were well supported.