Faycroft
- Care home
- 7 beds
- No nursing
- Registered since 2010
- Telford, Telford and Wrekin, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
7 of 35
rated care homes in Telford and Wrekin are rated Requires improvement, like this one.
Faycroft: inspection record
Rated Requires improvement in May 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: St Georges Park (Good, 0.2 miles away) and Birkdale Residential Home (Good, 0.4 miles away).
Nearest care homes:
- G St Georges Park Good, 0.2 miles away
- G Birkdale Residential Home Good, 0.4 miles away
- – Archbridge Manor Not yet rated, 0.8 miles away
- – Priorslee House Not yet rated, 1 mile away
- G High Mount Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 30 October 2021. Quoted under the Open Government Licence.
Faycroft is a residential care home providing personal care to six people with a learning disability at the time of the inspection. The service can support up to seven people.
Read the rest of CQC's summary
The home is split over two levels with most of the bedrooms and bathrooms on the first floor. Downstairs there is an open plan lounge, kitchen and dining room with a separate lounge for people wanting some personal space. The home is located close to local amenities.
What inspectors found
The overall governance of the home had improved. The manager and the provider completed monitoring checks to ensure people's care was in line with the standard required.
Read the rest of CQC's summary
People and the staff were able to communicate more openly which had improved the culture within the home.
People's care plans had been updated and a standardised format was being used. Best practice guidance was reflected in the updated care plans. Daily record and incident reports were being monitored and action was taken to address any concerns.
Improvements were needed to the environment to improve the homes ability to mitigate the risk of infection spreading. The provider also needed to ensure all staff were confident donning and doffing personal protective equipment (PPE) and ensure staff documented their Covid-19 test results at the time the test was taken.
Questions to ask when you visit
- Safe was rated Requires improvement on 7 May 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 7 May 2021. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 7 May 2021. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 7 May 2021. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Donna Pearce
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 30 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- CareTech Community Services LimitedBrand: CareTech Community Services
- Ownership type
- Organisation
- Companies House number
- 02804415 (opens Companies House)
CareTech Community Services Limited runs 27 services in England, 9 of them in the West Midlands. 18 are rated Good or Outstanding, 8 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by CareTech Community Services Limited
- G Byron Court Good. Care home, Bedford, East of England
- G CareTech Community Services Hanley DCA Good. Home care, Stoke-on-Trent
- G CareTech Community Services Limited - 15 Brooklyn Road Good. Care home, Gloucestershire, South West
- G CareTech Community Services Limited - 196 High Street Good. Care home, Hertfordshire, East of England
See all 27 services run by CareTech Community Services Limited
Getting help from Telford & Wrekin Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Telford & Wrekin Council
- Ask for a care needs assessment
- Phone: 01952 385385 (option 2), Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Telford & Wrekin Council
Checked on the council's website, November 2026.
Common questions
- Does Faycroft provide nursing care?
- No. The Care Quality Commission lists Faycroft as a care home without nursing.
- How many beds does Faycroft have?
- The Care Quality Commission's register lists 7 beds at Faycroft.
- When was Faycroft last inspected?
- The Care Quality Commission's latest rating for Faycroft was published on 7 May 2021.
- Who runs Faycroft?
- Faycroft is run by CareTech Community Services Limited. It runs 27 services in England, 9 of them in the West Midlands.
- What is Faycroft's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 May 2021.
Contact
- Phone
- 01952 616515
- Address
- New Street, St George's, Telford, TF2 9AP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: St Georges Park (Good, 0.2 miles away) and Birkdale Residential Home (Good, 0.4 miles away).
Nearest care homes:
- G St Georges Park Good, 0.2 miles away
- G Birkdale Residential Home Good, 0.4 miles away
- – Archbridge Manor Not yet rated, 0.8 miles away
- – Priorslee House Not yet rated, 1 mile away
- G High Mount Good, 1.1 miles away